OngoingAI

RefundSentry usage & market intelligence

Pricing
Free trial available
Starter$49/month

14-day free trial

  • • Up to 1000 orders / 30 days
  • • Real-time return + order fraud scoring
  • • Refund-method recommendations
  • • Auto fulfillment hold on risky orders
  • • Chargeback + fraud ring detection
Growth$99/month

14-day free trial

  • • Up to 3,000 orders / 30 days
  • • Real-time return + order fraud scoring
  • • Refund-method recommendations
  • • Auto fulfillment hold on risky orders
  • • Chargeback + fraud ring detection
Scale$199/month

14-day free trial

  • • Up to 6,000 orders / 30 days
  • • Real-time return + order fraud scoring
  • • Refund-method recommendations
  • • Auto fulfillment hold on risky orders
  • • Chargeback + fraud ring detection
Advanced$299/month

14-day free trial

  • • Up to 12,000 orders / 30 days
  • • Real-time return + order fraud scoring
  • • Refund-method recommendations
  • • Auto fulfillment hold on risky orders
  • • Chargeback + fraud ring detection
What does RefundSentry do?

Catch return abuse, refund fraud, and friendly chargebacks before refunds go out. Scan 12 months on install. Works with Loop, AfterShip, and Shopify.

  • See risky return patterns across orders, refunds, addresses, and chargebacks
  • Flag repeat returners, wardrobing, bracketing, and refund-method switches
  • Auto-tag risky customers for review inside your Shopify workflow
  • Works alongside Shopify, Loop, AfterShip, and your returns app
  • Intelligence layer only: RefundSentry does not replace your returns portal

Features

FraudChargebacksFake accountsGift card abuseDeliveryOrder validationOrder holdAuto-cancelCustom rulesBlocklistsGeolocation redirectsAI-powered detectionFraud filtersAutomated workflowsHigh-risk alertsChargeback alertsSuspicious activityCustom alertsFraud notificationsChargeback analyticsRisk reportsApp notificationsEmail notificationsReturns and exchangesNon-returnable itemsReturn reasonsReturn trackingCustomer blocklistsAnalytics
Catalog position
Within Fraud on the App Store
Rank by reviews
#187 of 213
Review percentile
13th
Rating percentile
62th
On the App Store
0.2 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for RefundSentry ‑ Return Fraud
Shopify POSShopify FlowAfterShipLoop
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Frequently asked questions

Catch return abuse, refund fraud, and friendly chargebacks before refunds go out. Scan 12 months on install. Works with Loop, AfterShip, and Shopify. It's a fraud tool for ecommerce stores.