Pinch AI

Shopify fraud app by Pinch AI·Identify and turn trusted customers into repeat buyers. Eliminate abusers, resellers, and fraudsters

Snapshot

5.00(1 reviews)#85of 216 inFraud

Ongoing.AI tracks Pinch AI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFraudReturns and exchanges

Rating

5.00

1 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

1

launched Oct 9, 2024

Last updated

Jul 3, 2026

Shopify listing

Category rank over time

Where Pinch AI sits day-by-day in Fraud.

Position across the Fraud page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Fraud leaderboard →

#27#32#36#41#45May 28May 31Jun 4Jun 7Jun 11Pinch AI · #43Chargeback Dispute Specialist · #42Evereye | Fraud Protection · #44
Best position observed: #33. Pinch AI slipped 4 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Pinch AI sits in the App Store.

Rank and percentile inside the Fraud category — the competitive shape of the niche around this app.

Rank in Fraud

#85

of 216 active apps

Review count percentile

56th

vs category siblings

Rating percentile

81th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Pinch AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-05-31 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-02shopify_lastmod: 2026-07-02 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-02 → 2026-07-03

Shopify Lastmod · Jul 3

2026-07-01 → 2026-07-02

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Pinch’s data and analytics allow us to customize our returns flows in Loop, automate actions through Gorgias, and truly understand our customer segments. This enables us to tailor the experience for each customer—whether that means identifying fraud and bad actors or rewarding our VIPs—while seamlessly integrating into our broader tech stack. The team is awesome to work with, agile, quick and always pushing to be one step ahead of the rest! Could not recommend them more!”
    AKIRA · 5★ · 2026-01-06

    Plans

    Pinch AI pricing tiers.

    Free

    Free to install

      Capabilities

      What Pinch AI can do.

      The 19 capabilities Pinch AI lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Fraud

      Fraud types

      5
      • Bots
      • Chargebacks
      • Fake accounts
      • Gift card abuse
      • Delivery

      Prevention tools

      5
      • Custom rules
      • Blocklists
      • AI-powered detection
      • Fraud filters
      • Automated workflows

      Alerts and analytics

      4
      • Suspicious activity
      • Fraud notifications
      • Risk reports
      • Email notifications

      Returns and exchanges

      Return management

      5
      • Automated approvals
      • Custom policies
      • Refund management
      • Customer blocklists
      • Analytics

      FAQ

      Pinch AI — frequently asked questions.

      What is Pinch AI on Shopify?
      Pinch AI, officially listed on the Shopify App Store as Pinch AI: Fraud & Return Abuse, is a Shopify app in the Fraud category. Pinch is an AI-powered platform for e-commerce businesses to improve return experiences and customer loyalty. It analyzes over a hundred data points against telltale signs, while also evaluating customer trustworthiness and return behavior. This intelligence allows sellers to offer adaptive return policies. Trusted shoppers benefit from flexible options and personalized incentives, encouraging repeat purchases and loyalty. The platform deters return abuse by making it financially unrewarding. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
      How much does Pinch AI cost?
      Pinch AI is priced at $0/month on the Shopify App Store.
      When was Pinch AI launched?
      Pinch AI launched on October 9, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
      Is Pinch AI Built for Shopify?
      Pinch AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Pinch AI alternatives?
      Merchants commonly compare Pinch AI with EU Withdrawal Button & Form, Blockify Fraud Filter, Blocker, AfterShip Returns & Exchanges, and Return Prime:Return & Exchange. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      401layers UG (haftungsbeschraenkt)

      EU Withdrawal Button & Form

      4.90★2,174

      Known for: ease-of-use

      Blockify

      Blockify Fraud Filter, Blocker

      4.90★1,541

      AfterShip

      AfterShip Returns & Exchanges

      4.70★1,270

      Known for: customer-support

      Appsdart Solutions Private Limited

      Return Prime:Return & Exchange

      4.80★740

      Known for: customer-support

      Browse more inAll Fraud apps All Returns and exchanges apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Pinch AI.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track Pinch AI — free Start free

      Prefer the source? View Pinch AI on the Shopify App Store ↗