OngoingAI

ReasonWhy usage & market intelligence

Pricing
Free trial available
Starter$49/month

7-day free trial

  • • Up to 100 returns analysed / month
  • • AI return-reason clustering
  • • Ranked “fix these first” opportunities
Growth$99/month
  • • Everything in Starter
  • • Up to 500 returns analysed / month
  • • Before / after impact tracking
Pro$199/month
  • • Everything in Growth
  • • Unlimited returns analysed
  • • Product review integrations
  • • Priority support
What does ReasonWhy do?

ReasonWhy uses AI to show which products get returned and why, then gives evidence-backed product-page fixes to prevent future returns and cut your return rate.

  • AI-grouped return reasons that turn raw returns data into clear, fixable themes
  • Products ranked by return impact so you fix the costliest issues first
  • Evidence-backed page fixes for sizing, fit, imagery, and copy
  • Reads from your existing returns and review tools, no workflow changes
  • Recompute insights anytime from raw data you fully own

Features

AnalyticsActivity trackingAI insightsProfit insightsAnalytics dashboardGDPR compliance
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Analytics on the App Store
Rank by reviews
#829 of 1,262
Review percentile
34th
Rating percentile
65th
On the App Store
0.2 yrs
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Frequently asked questions

ReasonWhy uses AI to show which products get returned and why, then gives evidence-backed product-page fixes to prevent future returns and cut your return rate. It's a analytics tool for ecommerce stores.