OngoingAI

RateUp usage & market intelligence

Pricing
Free plan available
FREE PLANFree
  • • 2 survey
  • • 100 Responses/month
  • • 100 WhatsApp Messages/month
  • • 1 Team
  • • 1 user
Essential$30/month
  • • Unlimited Flows and Templates
  • • Unlimited Campaigns
  • • 5000 Messages/month
  • • 5 Teams
  • • 10 Users
Plus$60/month
  • • Unlimited Flows and Templates
  • • Unlimited Campaigns
  • • 15000 Messages/month
  • • 10 Teams
  • • 20 Users
Pro$120/month
  • • Unlimited Flows and Templates
  • • Unlimited Campaigns
  • • 50000 Msgs/month
  • • 100 Teams
  • • 200 Users
What does RateUp do?

With Rate Up's Customer Engagement Platform, you can connect with, and expand your customer connections. Shopify post purchase WhatsApp surveys and templates.

  • Send web surveys, flows, codes, marketing messages, etc. via WhatsApp templates.
  • Trigger survey automatically based on events, specific times for timely feedback
  • Filter, visualize, and export responses. Unlimited surveys & responses included.

Features

SurveysConditional logicCustom stylesEmbedded formsFile uploadTemplatesMulti-pageReal-time editingSchedulingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionEmailData exportAnalyticsCustomer segments
Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#94 on Aug 15 → #70 on Aug 19 · 5 observed days#70▲24

Tracked daily · last 5 days · as of 2026-08-19

Catalog position
Within Surveys on the App Store
Rank by reviews
#61 of 105
Review percentile
43th
Rating percentile
50th
On the App Store
1.9 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 10d
0 on Aug 10 → 0 on Aug 19 · 9 observed days
Aug 10No change observedAug 19
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for RateUp
AmeliaGoogle sheet
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The App Store's own "more apps like this" for RateUp
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Frequently asked questions

With Rate Up's Customer Engagement Platform, you can connect with, and expand your customer connections. Shopify post purchase WhatsApp surveys and templates. It's a surveys tool for ecommerce stores.