RateUp
Shopify surveys app by RateUp·Leading provider of customer feedback tools and solutions designed to elevate customer experience.
Snapshot
RateUp is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.
Pricing
From $30/mo
freemium
Built for Shopify
No
Years live
1
launched Sep 18, 2024
Last updated
Jun 30, 2026
Shopify listing
Category rank over time
Where RateUp sits day-by-day in Surveys.
Position across the Surveys page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Surveys leaderboard →
Catalog position
Where RateUp sits in the App Store.
Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.
Rank in Surveys
#106
of 134 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
1
since 2024
Listing change cadence
What RateUp has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-16 → 2026-06-30
Shopify Lastmod · Jun 17
2026-06-04 → 2026-06-16
Plans
RateUp pricing tiers.
FREE PLAN
Free
- 2 survey
- 100 Responses/month
- 100 WhatsApp Messages/month
- 1 Team
- 1 user
Essential
$30/month
- Unlimited Flows and Templates
- Unlimited Campaigns
- 5000 Messages/month
- 5 Teams
- 10 Users
- 2 Web Surveys
- 100 Web S. Responses/month
- 10 Tickets
Plus
$60/month
- Unlimited Flows and Templates
- Unlimited Campaigns
- 15000 Messages/month
- 10 Teams
- 20 Users
- 10 Web Surveys
- 1000 WS Responses/month
- 30 Tickets
Pro
$120/month
- Unlimited Flows and Templates
- Unlimited Campaigns
- 50000 Msgs/month
- 100 Teams
- 200 Users
- 100 Web Surveys
- 10000 WS Responses/month
- 100 Tickets
Capabilities
What RateUp can do.
The 19 capabilities RateUp lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Form customization
9- Conditional logic
- Custom styles
- Embedded forms
- File upload
- Templates
- Multi-page
- Real-time editing
- Scheduling
- Multi-language
Survey types
6- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
4- Data export
- Analytics
- Customer segments
FAQ
RateUp — frequently asked questions.
What is RateUp on Shopify?
How much does RateUp cost?
Is RateUp free?
When was RateUp launched?
Is RateUp Built for Shopify?
What are the best RateUp alternatives?
Alternatives
Apps merchants pick instead.
Powerful Form
Powerful Contact Form Builder
HulkApps
Hulk Contact Form Builder
Known for: bug
Argonautic Labs
Zigpoll Customer Surveys
Known for: accuracy
Squadkin Technologies Pvt Ltd
SK Contact Form Builder
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running RateUp.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View RateUp on the Shopify App Store ↗