ReturnHQ

ReturnHQ is a Shopify app in the Returns and exchanges category. Automated returns and exchanges from start to finish. Customers submit requests through a branded portal that validates orders and queues them in your inbox. Approve in one click and the refund, courier pickup, and customer notifications fire automatically. What used to take 15 minutes per return takes 30 seconds. Built for stores that want returns out of email threads, spreadsheets, and 5 separate dashboards. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

ReturnHQ offers a free plan and 2 paid plans starting at $39/month and going up to $59/month. The free plan includes Free to start, pay only per return, Branded customer portal, and Email and notification updates. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — ReturnHQ offers a free plan alongside paid options. The free plan includes Free to start, pay only per return, Branded customer portal, and Email and notification updates. Paid plans start at $39/month for advanced features.

ReturnHQ launched on February 24, 2026. In that time it has gathered 1 merchant reviews.

ReturnHQ does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare ReturnHQ with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and Redo. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.