OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
8 reviews
Pricing
Free to install
Founder
Free to install
  • • Unlimited requests · $0.12 each
  • • All couriers, auto pickup retry
  • • Unlimited workflow automations
  • • Unlimited return & exchange rules
  • • Customizable returns & exchange portal
Unlimited
$19/month
  • • Unlimited requests · $0 usage fee
  • • 1 courier included
  • • 2 workflow automations
  • • 2 return & exchange rules
  • • Customizable returns & exchange portal
Scale
$59/month
  • • Unlimited requests · $0.06 each
  • • All couriers, auto pickup retry
  • • Unlimited workflow automations
  • • Unlimited return & exchange rules
  • • Customizable returns & exchange portal
What does ReturnHQ do?

Automated returns, exchanges, and refunds. Customers submit through a branded portal, merchants approve in one click, the rest happens automatically.

  • Customers start their own returns on a page that looks like your store.
  • One click approves the return and starts the refund automatically.
  • Courier pickup gets booked on its own, no extra app to open.
  • Pay back as cash, gift card, discount code, or direct to their bank.
  • Set your own return rules: what comes back, when, and how.

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsQR codesGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingSMS notificationsEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
8+4 · 30d~0.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #35▲6

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#40 of 183
Review percentile
79th
Rating percentile
100th
On the App Store
0.6 yrs
Works with
Integrations listed for ReturnHQ : Return & Exchange
Customer accountsShopify FlowShopify AdminDelhiveryEasebuzzEasyEcomRazorpayShadowfaxShiprocket
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Frequently asked questions

Automated returns, exchanges, and refunds. Customers submit through a branded portal, merchants approve in one click, the rest happens automatically. It's a returns and exchanges tool for ecommerce stores.