ShopAsk

Shopify chat app by ShopAsk·AI shopping assistant that answers customer questions using your product catalog and store content

Snapshot

5.00(1 reviews)#289of 820 inChat

Ongoing.AI tracks ShopAsk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

0

launched May 4, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ShopAsk sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#289

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ShopAsk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-19 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-05-19 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “I was kinda expecting another overhyped ai app tbh but this one actually works better than i thought. setup took like few minutes and it just started answering stuff from our store without us doing much. Most answers are fine, sometimes it goes a bit off if question is too specific but nothing crazy. I like that it shows products in cards instead of just boring text replies. Support also replied pretty quick when we had issue. overall it just saves us time on support so we liked it a lot - tottaly our choice”
    Banuba Store · 5★ · 2026-05-19

    Plans

    ShopAsk pricing tiers.

    Free

    Free

    • 50 messages per month
    • ShopAsk Branding

    Growth

    $29/month

    • 500 messages per month
    • Monthly analytics of questions asked
    • Email Support
    • White-label

    Growth

    $79/month

    • 2000 messages per month
    • Full analytics
    • Priority Support

    Pro

    $149/month

    • Unlimited* messages per month
    • Daily analytics of questions asked
    • Priority Support

    Capabilities

    What ShopAsk can do.

    The 11 capabilities ShopAsk lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    6
    • AI chatbots
    • Live chat
    • Multi-language
    • Real-time translation
    • Agent analytics
    • Customer insights

    Customization

    5
    • Color and font
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat flows

    FAQ

    ShopAsk — frequently asked questions.

    What is ShopAsk on Shopify?
    ShopAsk is a Shopify app in the Chat category. A chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for. Installs as a theme app extension in one click. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does ShopAsk cost?
    ShopAsk offers a free plan and 3 paid plans starting at $29/month and going up to $149/month. The free plan includes 50 messages per month and ShopAsk Branding. The paid plans unlock advanced features beyond what's available on the free tier.
    Is ShopAsk free?
    Yes — ShopAsk offers a free plan alongside paid options. The free plan includes 50 messages per month and ShopAsk Branding. Paid plans start at $29/month for advanced features.
    When was ShopAsk launched?
    ShopAsk launched on May 4, 2026. In that time it has gathered 1 merchant reviews.
    Is ShopAsk Built for Shopify?
    ShopAsk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best ShopAsk alternatives?
    Merchants commonly compare ShopAsk with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running ShopAsk.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track ShopAsk — free Start free

    Prefer the source? View ShopAsk on the Shopify App Store ↗