OngoingAI

Promo.com usage & market intelligence

Shopify rating

4.8 ★

260 reviews

What merchants actually report
4.71average· 236 reviews analyzed· 209 with written feedback
82% 5★6% ≤3★

48% of attributable reviewers are United States merchants. 3% had used the app for a year or more when they reviewed.

The developer replies to 23% of reviews overall and 69% of critical ones.

Recent reviewers rate Promo.com 5.00, above its 4.71 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

23%

Developer response rate

Replies to critical

69%

On 3★ and below

Long-term reviewers

3%

Using 1yr+ at review

Top merchant markets

United States 48%United Kingdom 7%Canada 6%Australia 4%India 3%

Tenure when reviewed

under a day 56%days 32%months 10%a year or more 3%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does Promo.com do?

Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness and social channels.

  • Create eye-catching and powerful videos showcasing your products in few minutes
  • Select from a variety of templates to cater any of your business objectives
  • Publish to FB, IG, & YouTube to effectively drive traffic back to your store

Features

Video and livestreamAutoplaySocial sharingMulti-channelVideo editingVideo templatesVideo playerEmbedded videos
Review history
Daily review count on the Shopify App Store
260+31 · 29d~1.1/day· Rating steady at 4.8
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Video and livestream#343

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Video and livestream on the App Store
Rank by reviews
#6 of 237
Review percentile
98th
Rating percentile
61th
On the App Store
6.9 yrs
Works with
Integrations listed for Promo.com ‑ Promo Video Maker
FacebookInstagramTwitterYouTube

Frequently asked questions

Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness and social channels. It's a video and livestream tool for ecommerce stores.