Promo.com ‑ Promo Video Maker

Shopify video and livestream app by Promo.com·Create professional product videos in minutes to increase your sales and drive traffic to your store

Snapshot

4.80(234 reviews)#10of 239 inVideo and livestream

Ongoing.AI tracks Promo.com ‑ Promo Video Maker daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesVideo and livestream

Rating

4.80

234 reviews

Pricing

Free

free

Built for Shopify

No

Years live

6

launched Nov 1, 2019

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-3

28-day Δ

-6

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2422402382352335.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
Promo.com ‑ Promo Video Maker lost 6 reviews over the last 28 days.

Category rank over time

Where Promo.com ‑ Promo Video Maker sits day-by-day in Video and livestream.

Position across the Video and livestream page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Video and livestream leaderboard →

#25#30#35#39#44May 28May 31Jun 4Jun 7Jun 11Promo.com ‑ Promo Video Maker · #37My Stories ‑ Video UGC & Leads · #36JOIN · #38
Best position observed: #27. Promo.com ‑ Promo Video Maker slipped 8 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Promo.com ‑ Promo Video Maker sits in the App Store.

Rank and percentile inside the Video and livestream category — the competitive shape of the niche around this app.

Rank in Video and livestream

#10

of 239 active apps

Review count percentile

96th

vs category siblings

Rating percentile

55th

vs category siblings

Years on App Store

6

since 2019

Listing change cadence

What Promo.com ‑ Promo Video Maker has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(234 reviews)
  • 94%positive272
  • 2%neutral6
  • 4%negative12

Top themes

    What merchants praise

    “I love this app, just found the perfect way to use it, will give it a few more test and see how it performs and then write another review..I have given a review, why does this app constantly ask me for a review? The more I use this app, the more I like it.”
    Mahoganyfair · 5★

    What merchants complain about

    “Worst APP ever I have seen. No one is replying to the support team. Videos are not properly supporting the theme. There are plenty of alternatives out there. Choose any of them instead of this”
    Unimakers · 1★

    Capabilities

    What Promo.com can do.

    The 7 capabilities Promo.com lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Video management

    3
    • Autoplay
    • Social sharing
    • Multi-channel

    Customization

    4
    • Video editing
    • Video templates
    • Video player
    • Embedded videos

    FAQ

    Promo.com — frequently asked questions.

    What is Promo.com on Shopify?
    Promo.com, officially listed on the Shopify App Store as Promo.com ‑ Promo Video Maker, is a Shopify app in the Video and livestream category. Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness, social channels and more. All you have to do is select the type of video you want, the product you want to promote and let us do the rest! As an eCommerce business, videos are no longer an added bonus, they are a must. With Promo.com, it is easier than ever to make professional videos in a matter of minutes. It averages 4.80 out of 5 across 234 merchant reviews on the Shopify App Store.
    How much does Promo.com cost?
    Promo.com is free to install and use on Shopify — there are no paid plans on this app.
    Is Promo.com free?
    Yes — Promo.com is free to install and use on Shopify. There are no paid plans.
    When was Promo.com launched?
    Promo.com launched on November 1, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 234 merchant reviews.
    Is Promo.com Built for Shopify?
    Promo.com does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Promo.com alternatives?
    Merchants commonly compare Promo.com with Outfy, Whatmore Shoppable Videos&Reel, Video Slider, and Sauce. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Outfy

    Outfy ‑ Social Media Auto Post

    4.90★492

    whatmore

    Whatmore Shoppable Videos&Reel

    4.90★403

    Known for: performance

    Doran

    Video Slider: Shoppable Videos

    4.90★334

    Sauce Social Commerce

    Sauce: Instagram, TikTok & UGC

    4.70★330

    Known for: customer-support

    Browse more inAll Video and livestream apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Promo.com ‑ Promo Video Maker.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Promo.com ‑ Promo Video Maker

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