POWR

Shopify surveys app by POWR.io·Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

Snapshot

4.60(50 reviews)#16of 134 inSurveys

Ongoing.AI tracks POWR daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSurveys

Rating

4.60

50 reviews

Pricing

From $11/mo

freemium

Built for Shopify

No

Years live

11

launched Jul 15, 2014

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#52#52#51#50#505.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
POWR lost 1 reviews over the last 28 days.

Category rank over time

Where POWR sits day-by-day in Surveys.

Position across the Surveys page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Surveys leaderboard →

#26#29#32#35#38May 28May 31Jun 4Jun 7Jun 11POWR · #36MAG · #35ECF · #37
Best position observed: #29. POWR slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where POWR sits in the App Store.

Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.

Rank in Surveys

#16

of 134 active apps

Review count percentile

89th

vs category siblings

Rating percentile

53th

vs category siblings

Years on App Store

11

since 2014

Listing change cadence

What POWR has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-10 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18pricing_tiers: Free (+3 more) → Free (+3 more)primary_price_value: 10 → 11shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21pricing_tiers: Free (+3 more) → Free (+3 more)shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(50 reviews)
  • 89%positive91
  • 1%neutral1
  • 10%negative10

Popular mentions

  • customer support
  • pricing
  • missing features
  • billing issues
  • security issue
  • bugs
  • bug or technical issue
  • bug

Top themes

  1. customer support6
  2. pricing4
  3. missing features2
  4. billing issues2
  5. security issue1
  6. bugs1
  7. bug or technical issue1
  8. bug1

What merchants praise

“Nice app. Will use and refer to a friend to use. Thank you for making such a user friendly app Great”
Entice One · 5★

What merchants complain about

“Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.”
Trixski · 1★

Plans

POWR pricing tiers.

Free

Free

  • Create unlimited surveys or polls
  • 25 submissions per month
  • Add up to 6 elements each
  • Gather insights with rating element
  • Autoresponder email
  • Instant submission alerts & dashboard
  • 24/7 email support

Starter

$11.99/month

  • All Free features +
  • Remove POWR branding
  • 2 email admins
  • Set submission limits/controls
  • Add images and pagination
  • Live chat with POWR support team

Pro

$20.24/month

  • All Starter features +
  • 1000 submissions per month
  • Up to 100 elements each
  • File upload (10MB max)
  • Integrations (Shopify, Klaviyo, Google)
  • 3 conditional autoresponder emails
  • Multi-step & conditional logic

Business

$98.99/month

  • All Pro features +
  • 10,000 email sends per month
  • Unlimited surveys & elements
  • Unlimited conditional autorespond emails
  • Unlimited survey responses
  • File upload (100MB max)

Capabilities

What Customer Survey | Poll can do.

The 14 capabilities Customer Survey | Poll lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Form customization

7
  • Conditional logic
  • Custom styles
  • Drag-and-drop editor
  • File upload
  • Templates
  • Multi-page
  • Pop-ups

Survey types

4
  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback

Submission management

3
  • Email
  • Data export
  • Analytics

FAQ

Customer Survey | Poll — frequently asked questions.

What is Customer Survey | Poll on Shopify?
Customer Survey | Poll, officially listed on the Shopify App Store as POWR: Customer Survey | Poll, is a Shopify app in the Surveys category. Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only). It averages 4.60 out of 5 across 50 merchant reviews on the Shopify App Store.
How much does Customer Survey | Poll cost?
Customer Survey | Poll offers a free plan and 3 paid plans starting at $11/month and going up to $98.99/month. The free plan includes Create unlimited surveys or polls, 25 submissions per month, Add up to 6 elements each, and Gather insights with rating element. The paid plans unlock advanced features beyond what's available on the free tier.
Is Customer Survey | Poll free?
Yes — Customer Survey | Poll offers a free plan alongside paid options. The free plan includes Create unlimited surveys or polls, 25 submissions per month, and Add up to 6 elements each. Paid plans start at $11/month for advanced features.
When was Customer Survey | Poll launched?
Customer Survey | Poll launched on July 15, 2014 — over 11 years on the Shopify App Store. In that time it has gathered 50 merchant reviews.
Is Customer Survey | Poll Built for Shopify?
Customer Survey | Poll does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Customer Survey | Poll alternatives?
Merchants commonly compare Customer Survey | Poll with Powerful Contact Form Builder, Hulk Contact Form Builder, Zigpoll Customer Surveys, and SK Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Customer Survey | Poll?
10% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and missing features — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Powerful Form

Powerful Contact Form Builder

4.90★2,306

HulkApps

Hulk Contact Form Builder

4.80★1,872

Known for: ease-of-use

Argonautic Labs

Zigpoll Customer Surveys

5.00★520

Known for: accuracy

Squadkin Technologies Pvt Ltd

SK Contact Form Builder

4.80★414
Browse more inAll Surveys apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running POWR.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on POWR

Prefer the source? View POWR on the Shopify App Store ↗