OngoingAI

BYG usage & market intelligence

Shopify rating

5.0 ★

4 reviews

Pricing
Free plan available
FreeFree
  • • 30 responses/month
  • • Basic email support
Pro$9.99/month

14-day free trial · or $95.90/year and save 20%

  • • Free +
  • • 1000 responses/month
  • • Advance Post Purchase Surveys rules
  • • Actionable Analysis
  • • Priority support (Chat, Email)
Advanced$29.99/month

14-day free trial · or $287.90/year and save 20%

  • • Pro+
  • • Unlimited responses
  • • Klaviyo integration
  • • AI powered analytcis
  • • Priority support (Chat, Email, Slack)
What does BYG do?

Collect post-purchase surveys, NPS, and insights to boost retention, LTV, and sales. Understand customer behavior and improve your Shopify store experience.

  • Post Purchase Surveys to Collect feedback Attribution instantly after checkout
  • NPS Surveys to Track Customer Survey loyalty with Net Promoter Score questions
  • Custom Survey Questions to Show targeted surveys based on order or customer data
  • Survey Analytics Dashboard Filter, analyze, and export survey responses easily
  • Question Stream Trigger follow-up questions based to know Customer Satisfaction

Features

Upsell and cross-sellCheckout upsellThank you page upsellDrag-and-drop editorMulti-languageCustom rulesProduct recommendationsClick-through ratesSurveysConditional logicCustom stylesTemplatesMulti-pageReal-time editingCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionAnalytics
Review history
Daily review count on the Shopify App Store
4±0 · 30d· Rating steady at 5.0★
Aug 17Sep 15

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#80▼19

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Upsell and cross-sell on the App Store
Rank by reviews
#156 of 640
Review percentile
76th
Rating percentile
100th
On the App Store
4.4 yrs
Works with
Integrations listed for BYG ‑ Post Purchase Survey AI
CheckoutShopify AdminAI AnalyticsConditional Logic SurveyCustomer SurveysPost Purchase SurveyThank you page
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Frequently asked questions

Collect post-purchase surveys, NPS, and insights to boost retention, LTV, and sales. Understand customer behavior and improve your Shopify store experience. It's a upsell and cross-sell tool for ecommerce stores.