OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
32 reviews
What merchants actually report
5.00average· 31 reviews analyzed· 31 with written feedback
100% 5★0% ≤3★

32% of attributable reviewers are Japan merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 45% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
45%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
10%
Using 1yr+ at review
Top merchant markets
Japan 32%United States 23%Australia 13%Germany 10%United Kingdom 7%
Tenure when reviewed
under a day 3%days 32%months 55%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free Plan
Free
  • • 100 responses
  • • Unlimited survey creation
  • • Pre & Post-purchase surveys
  • • Conditional logic
  • • Customizable surveys (Text & Color)
Gojiberry Plus
$15/month
or $144/year and save 20%
  • • Unlimited responses
  • • White label (no logo display)
  • • Image in survey option
  • • Survey segmentation
  • • Dedicated account manager
What does Gojiberry Survey & Feedback do?

Launch pre- & post-purchase surveys in under 1 min—no code needed! Use templates via checkout, links, or QR to boost insights and drive conversions fast.

  • 1 minute no code setup with easy templates, even on mobile devices
  • Display pre-purchase survey pop-up, and send surveys using link/QR code
  • Full customization for brand, language localization, images, coupons & points
  • Analytics dashboard: Results connected to customer data with CSV download option
  • Advanced features: Target customer segments & set conditional survey logic

Features

SurveysCustom stylesEmbedded formsTemplatesMulti-pagePop-upsReal-time editingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionEmailData exportAnalyticsUpsell and cross-sellProduct page upsellProduct recommendationsClick-through ratesConversion ratesRecommendation performanceFunnel performance
Review history
Daily review count on the Shopify App Store
32+1 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #30▼5
  • Upsell and cross-sell
    #271▼19

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Surveys on the App Store
Rank by reviews
#9 of 115
Review percentile
93th
Rating percentile
100th
On the App Store
3.6 yrs
Works with
Integrations listed for Gojiberry Survey & Feedback
CheckoutCustomer accountsShopify FlowShopify AdmineasyPointsFlow
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Frequently asked questions

Launch pre- & post-purchase surveys in under 1 min—no code needed! Use templates via checkout, links, or QR to boost insights and drive conversions fast. It's a surveys tool for ecommerce stores.