OngoingAI

Gojiberry Survey & Feedback usage & market intelligence

Shopify rating

5.0 ★

32 reviews

What merchants actually report
5.00average· 31 reviews analyzed· 31 with written feedback
100% 5★0% ≤3★

32% of attributable reviewers are Japan merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 45% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

45%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

10%

Using 1yr+ at review

Top merchant markets

Japan 32%United States 23%Australia 13%Germany 10%United Kingdom 7%

Tenure when reviewed

under a day 3%days 32%months 55%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free PlanFree
  • • 100 responses
  • • Unlimited survey creation
  • • Pre & Post-purchase surveys
  • • Conditional logic
  • • Customizable surveys (Text & Color)
Gojiberry Plus$15/month

or $144/year and save 20%

  • • Unlimited responses
  • • White label (no logo display)
  • • Image in survey option
  • • Survey segmentation
  • • Dedicated account manager
What does Gojiberry Survey & Feedback do?

Launch pre- & post-purchase surveys in under 1 min—no code needed! Use templates via checkout, links, or QR to boost insights and drive conversions fast.

  • 1 minute no code setup with easy templates, even on mobile devices
  • Display pre-purchase survey pop-up, and send surveys using link/QR code
  • Full customization for brand, language localization, images, coupons & points
  • Analytics dashboard: Results connected to customer data with CSV download option
  • Advanced features: Target customer segments & set conditional survey logic

Features

SurveysCustom stylesEmbedded formsTemplatesMulti-pagePop-upsReal-time editingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionEmailData exportAnalyticsUpsell and cross-sellProduct page upsellProduct recommendationsClick-through ratesConversion ratesRecommendation performanceFunnel performance
Review history
Daily review count on the Shopify App Store
32+2 · 27d~0.1/day· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#21 on Aug 15 → #29 on Sep 5 · 22 observed days#29▼8

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#8 of 111
Review percentile
94th
Rating percentile
100th
On the App Store
3.5 yrs
Works with
Integrations listed for Gojiberry Survey & Feedback
CheckoutCustomer accountsShopify FlowShopify AdmineasyPointsFlow
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Frequently asked questions

Launch pre- & post-purchase surveys in under 1 min—no code needed! Use templates via checkout, links, or QR to boost insights and drive conversions fast. It's a surveys tool for ecommerce stores.