OngoingAI

Pause usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 50 responses per month
  • • 1 active goal
  • • AI themes with sample quotes
  • • Text and voice responses
  • • Post-purchase thank-you survey
Pro$16/month

or $169/year and save 12%

  • • Unlimited responses
  • • Unlimited goals
  • • AI store-wide insights
  • • Daily digest email
  • • Self-improving questions & chips
What does Pause do?

Type a goal. Pause asks customers a focused question when they pause and turns replies into themes. Free plan. Works on Shopify.

  • Type a goal. AI writes and asks the questions
  • Questions sharpen themselves over time
  • Text & voice, grouped into themes
  • Asks at six shopper moments
  • Daily AI digest across all goals

Features

SurveysEmbedded formsCustomer satisfactionMarket researchProduct feedbackPost-purchaseEmailAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Surveys on the App Store
Rank by reviews
#82 of 114
Review percentile
29th
Rating percentile
48th
On the App Store
0.3 yrs
Works with
Integrations listed for Pause: AI Customer Feedback
Customer accounts
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Frequently asked questions

Type a goal. Pause asks customers a focused question when they pause and turns replies into themes. Free plan. Works on Shopify. It's a surveys tool for ecommerce stores.