OngoingAI

OrderSurvey usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 100 responses per rolling 30 days
  • • Unlimited surveys
  • • Thank you and Order status pages
  • • Conditional follow-up questions
  • • Survey targeting rules
Pro$49/month

7-day free trial

  • • Everything in Free
  • • Unlimited responses
  • • CSV exports
  • • Webhook alerts for low NPS answers
  • • Priority support
What does OrderSurvey do?

Add OrderSurvey to your Thank you and Order status pages. Ask how customers found you, collect feedback, and track NPS with post-purchase surveys.

  • Add survey blocks to Thank you and Order status pages without code.
  • Ask how customers found you, collect feedback, and measure NPS.
  • Choose from 7 question types and show follow-ups based on each answer.
  • Target surveys by order value, products, customer tags, country, or currency.
  • Review response trends in your dashboard and export answers to CSV on Pro.

Features

SurveysConditional logicEmbedded formsTemplatesMulti-pageReal-time editingCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#79▼2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Surveys on the App Store
Rank by reviews
#94 of 114
Review percentile
18th
Rating percentile
48th
On the App Store
0.2 yrs
Works with
Integrations listed for OrderSurvey: Post Purchase NPS
Customer accountsShopify POSShopify Adminklaviyo
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Frequently asked questions

Add OrderSurvey to your Thank you and Order status pages. Ask how customers found you, collect feedback, and track NPS with post-purchase surveys. It's a surveys tool for ecommerce stores.