OngoingAI

O usage & market intelligence

Shopify rating

4.9 ★

85 reviews

What merchants actually report
4.81average· 77 reviews analyzed· 76 with written feedback
92% 5★6% ≤3★

33% of attributable reviewers are United States merchants. 12% had used the app for a year or more when they reviewed.

The developer replies to 100% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

100%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

12%

Using 1yr+ at review

Top merchant markets

United States 33%Canada 9%Germany 8%United Kingdom 8%Australia 5%

Tenure when reviewed

under a day 40%days 31%months 17%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
  • • Unlimited workflows
  • • Free add tag to 100 old orders
  • • 100 order tags/month
  • • 100 customer tags/month
  • • 100 product tags/month
Basic$7.99/month

7-day free trial · or $67.12/year and save 30%

  • • Unlimited workflows
  • • Free add tag to 100 old orders
  • • 1000 order tags/month
  • • 1000 customer tags/month
  • • Shopify Flow Connector
Standard$13.99/month

7-day free trial · or $117.52/year and save 30%

  • • Basic plan +
  • • Unlimited order tags/month
  • • Unlimited customer tags/month
  • • Unlimited tag removals/month
  • • Set up delay in tagging
Pro$16.99/month

7-day free trial · or $142.72/year and save 30%

  • • Standard plan +
  • • Dynamic tags
  • • Shopify Flow Connector
  • • Superior support
What does O do?

Add, remove, delay, and backdate order tags and customer tags seamlessly. Save time and resources to manage your orders better. Auto tag - Customer tag

  • Add, remove, or delay as many order tags, customer tags and product tags
  • Dynamic tag based on dates, fees, and discounts for smarter workflows.
  • Quickly implement prebuilt workflows to streamline your order management.
  • Shopify Flow Integration: manage your entire operation from one place.
  • Gain automated workflows simply by telling our AI the type of flow you need.

Features

Workflow automationCustomer tagsFraud detectionOrder tagsCustom workflows
Review history
Daily review count on the Shopify App Store
85+9 · 27d~0.3/day· Rating steady at 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Workflow automation#68 on Aug 15 → #74 on Sep 5 · 22 observed days#74▼6

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#12 of 337
Review percentile
97th
Rating percentile
72th
On the App Store
8.8 yrs
Works with
Integrations listed for O: Auto Tag Order & Customer
Shopify FlowShopify Admin
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The App Store's own "more apps like this" for O
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Frequently asked questions

Add, remove, delay, and backdate order tags and customer tags seamlessly. Save time and resources to manage your orders better. Auto tag - Customer tag It's a workflow automation tool for ecommerce stores.