OneLoyalty

Shopify loyalty and rewards app by FireGroup·Build a loyalty program you can scale, control, and measure with confidence.

Snapshot

4.50(111 reviews)#46of 361 inLoyalty and rewards

Ongoing.AI tracks OneLoyalty daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.50

111 reviews

Pricing

From $49/mo

freemium

Built for Shopify

Yes

Years live

2

launched Apr 11, 2024

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

-0.10

1121111111101095.003.752.501.250.00May 28Jun 5Jun 14Jun 23Jul 2Total reviewsRating (0–5)
OneLoyalty added 0 reviews over the last 28 days, rating moved -0.10.

Category rank over time

Where OneLoyalty sits day-by-day in Loyalty and rewards.

Position across the Loyalty and rewards page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Loyalty and rewards leaderboard →

#48#55#62#68#75May 28Jun 5Jun 14Jun 23Jul 2OneLoyalty · #70総合ポイントアプリ「どこポイ」 · #69AXENTRA AI ‑ The Complete OS · #71
Best position observed: #49. OneLoyalty slipped 21 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where OneLoyalty shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term OneLoyalty ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #35 on "loyalty".

#34#51#69#86#103May 28May 31Jun 4Jun 7Jun 11loyaltymembership
2 terms, 23 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • loyalty

    #59

    best #35

    −24 positions

  • membership

    #102

    best #72

    −28 positions

Catalog position

Where OneLoyalty sits in the App Store.

Rank and percentile inside the Loyalty and rewards category — the competitive shape of the niche around this app.

Rank in Loyalty and rewards

#46

of 361 active apps

Review count percentile

87th

vs category siblings

Rating percentile

53th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What OneLoyalty has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(111 reviews)
  • 93%positive150
  • 1%neutral2
  • 6%negative10

Popular mentions

  • pricing
  • customer support
  • account deactivation
  • feature limitations
  • pricing transparency

Top themes

  1. pricing2
  2. customer support1
  3. account deactivation1
  4. feature limitations1
  5. pricing transparency1

What merchants praise

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly. I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.
Lifestyle Travel Trading · 5

What merchants complain about

The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory. Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally. I am actively looking for other applications with less dodgy behaviour.
Flowers Gold Coast · 2 · 2025-12-02

Plans

OneLoyalty pricing tiers.

Free

Free

  • 100 monthly orders
  • 100 built-in email sends/month
  • Points for purchases
  • Basic rewards redemption
  • Referral program
  • Basic loyalty page & widget
  • Import & export members

Growth

$49/month

  • All in Free, plus:
  • 1,000 monthly orders
  • 2,000 built-in email sends/month
  • 2 active gamifications
  • 2 active campaigns
  • POS integration support
  • AI-powered analytics
  • Priority support

Professional

$99/month

  • All in Growth, plus:
  • 1,500 monthly orders
  • 5,000 built-in email sends/month
  • Points expiry settings
  • 3 customer segments
  • Always-on campaigns
  • Virtual loyalty card
  • Meta & Google Ads integration

Premium

$199/month

  • All in Professional, plus:
  • 3,000 monthly orders
  • 10,000 built-in email sends/month
  • 5 VIP tiers + 1 secret tier
  • Custom earning rules
  • Paid membership program
  • Exclusive loyalty mobile app
  • API & webhook access

Capabilities

What OneLoyalty can do.

The 46 capabilities OneLoyalty lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Loyalty and rewards

Program types

9
  • Reward programs
  • Memberships
  • VIP tiers
  • Referrals
  • Subscriptions
  • Wishlists
  • Digital wallets
  • Game programs
  • Custom programs

Rewards you can offer

13
  • Points
  • Discounts
  • Coupons
  • Gifts
  • Gift cards
  • Store credit
  • POS rewards
  • Shipping rates
  • Free shipping
  • Free products
  • Membership perks
  • Badges
  • Custom rewards

Pop-ups

Pop-up types

11
  • Sales pop-ups
  • Cart pop-ups
  • Discounts
  • Rewards
  • Spin the wheel
  • Countdown timers
  • Banners
  • Announcements
  • Games
  • Consent pop-ups
  • Custom pop-ups

Managing pop-ups

13
  • Editor tool
  • Templates
  • AI generation
  • Custom code
  • Translation
  • Localization
  • Campaigns
  • Triggers and rules
  • Automations
  • Segmentation
  • Reporting
  • Analytics
  • Tracking

FAQ

OneLoyalty — frequently asked questions.

What is OneLoyalty on Shopify?
OneLoyalty, officially listed on the Shopify App Store as OneLoyalty: Loyalty & Rewards, is a Shopify app in the Loyalty and rewards category. Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules. It averages 4.50 out of 5 across 111 merchant reviews on the Shopify App Store.
How much does OneLoyalty cost?
OneLoyalty offers a free plan and 3 paid plans starting at $49/month and going up to $199/month. The free plan includes 100 monthly orders, 100 built-in email sends/month, Points for purchases, and Basic rewards redemption. The paid plans unlock advanced features beyond what's available on the free tier.
Is OneLoyalty free?
Yes — OneLoyalty offers a free plan alongside paid options. The free plan includes 100 monthly orders, 100 built-in email sends/month, and Points for purchases. Paid plans start at $49/month for advanced features.
When was OneLoyalty launched?
OneLoyalty launched on April 11, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 111 merchant reviews.
Is OneLoyalty Built for Shopify?
Yes — OneLoyalty carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best OneLoyalty alternatives?
Merchants commonly compare OneLoyalty with Pop Convert, Appstle℠ Subscriptions, SendWILL Popup Email Marketing, and Smile. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about OneLoyalty?
6% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are pricing, customer support, and account deactivation — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running OneLoyalty.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View OneLoyalty on the Shopify App Store ↗