OngoingAI

OneLoyalty usage & market intelligence

Shopify rating

4.4 ★

114 reviews

What merchants actually report
4.70average· 107 reviews analyzed· 106 with written feedback
89% 5★8% ≤3★

34% of attributable reviewers are United States merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 80% of reviews overall and 89% of critical ones.

Recent reviewers rate OneLoyalty 3.00, below its 4.70 lifetime average.

Rating · last 90d

3.00

Recent direction

Replies to reviews

80%

Developer response rate

Replies to critical

89%

On 3★ and below

Long-term reviewers

6%

Using 1yr+ at review

Top merchant markets

United States 34%United Kingdom 14%India 7%Australia 6%Spain 5%

Tenure when reviewed

under a day 36%days 29%months 29%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • 100 monthly orders
  • • 100 built-in email sends/month
  • • Points for purchases
  • • Basic rewards redemption
  • • Referral program
Growth$49/month

14-day free trial

  • • All in Free, plus:
  • • 1,000 monthly orders
  • • 2,000 built-in email sends/month
  • • 2 active gamifications
  • • 2 active campaigns
Professional$99/month

14-day free trial

  • • All in Growth, plus:
  • • 1,500 monthly orders
  • • 5,000 built-in email sends/month
  • • Points expiry settings
  • • 3 customer segments
Premium$199/month

14-day free trial

  • • All in Professional, plus:
  • • 3,000 monthly orders
  • • 10,000 built-in email sends/month
  • • 5 VIP tiers + 1 secret tier
  • • Custom earning rules
What does OneLoyalty do?

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

  • Create meaningful engagement with diverse, cross-channel point & reward options
  • Maximize your loyalty program’s impact with campaigns, emails and gamification
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive Membership and VIP tiers program
  • Understand your loyalty ROI from every angle and keep your loyalty profitable

Features

Loyalty and rewardsReward programsMembershipsVIP tiersReferralsSubscriptionsWishlistsDigital walletsGame programsCustom programsPointsDiscountsCouponsGiftsGift cardsStore creditPOS rewardsShipping ratesFree shippingFree productsMembership perksBadgesCustom rewardsPop-upsSales pop-upsCart pop-upsRewardsSpin the wheelCountdown timersBannersAnnouncementsGamesConsent pop-upsCustom pop-upsEditor toolTemplatesAI generationCustom codeTranslationLocalization
Review history
Daily review count on the Shopify App Store
114+8 · 26d~0.3/day· Rating 4.6★ → 4.4★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Pop-ups#57 on Aug 15 → #64 on Sep 5 · 22 observed days#64▼7
  • Loyalty and rewards#61 on Aug 15 → #72 on Sep 5 · 22 observed days#72▼11

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Loyalty and rewards on the App Store
Rank by reviews
#25 of 320
Review percentile
93th
Rating percentile
58th
On the App Store
2.4 yrs
Works with
Integrations listed for OneLoyalty: Loyalty & Rewards
CheckoutCustomer accountsShopify POSShopify FlowShopify AdminJudge.meOneMobileTranscyYotpo
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Frequently asked questions

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value. It's a loyalty and rewards tool for ecommerce stores.