OngoingAI

Users Insights & Social Login usage & market intelligence

Shopify rating

4.4 ★

109 reviews

What merchants actually report
4.35average· 91 reviews analyzed· 91 with written feedback
77% 5★15% ≤3★

35% of attributable reviewers are United States merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 31% of reviews overall and 93% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

31%

Developer response rate

Replies to critical

93%

On 3★ and below

Long-term reviewers

10%

Using 1yr+ at review

Top merchant markets

United States 35%India 12%Australia 11%Hong Kong SAR 8%Canada 6%

Tenure when reviewed

under a day 13%days 42%months 35%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic Plan$2.99/month

15-day free trial

  • • 5-day behavior data retention
  • • 18 customer insight categories
  • • Up to 25 tracked customers
  • • Social login for 10+ social networks
  • • Unlimited user login and registration
Standard Plan$4.99/month

15-day free trial

  • • 10-day behavior data retention
  • • All 67 insight categories
  • • Full identity resolution
  • • Customers graphs and analytics
  • • Customers signup reports
Pro Plan$9.99/month

15-day free trial

  • • 15-day behavior data retention
  • • Enable the social login popup
  • • Fully customize the social login popup
  • • Configure when and where to show it
What does Users Insights & Social Login do?

Understand how customers behave across your store and where they drop off before purchasing. Track interactions from product views to checkout and ...

  • Track how customers interact from product view to checkout
  • Identify where customers leave before completing a purchase
  • Find issues like pricing, navigation, and failed actions
  • Understand how users move through your store and convert
  • Enable fast login using Google, Facebook, and more than 10+ social networks

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsVisitor IPLifetime value (LTV)Loyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsProfit insightsPurchase trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsBenchmarkingHistorical analysis
Review history
Daily review count on the Shopify App Store
109+23 · 27d~0.9/day· Rating 4.3★ → 4.4★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Analytics on the App Store
Rank by reviews
#19 of 1,263
Review percentile
99th
Rating percentile
72th
On the App Store
10.9 yrs
Works with
Integrations listed for Users Insights & Social Login
CheckoutShopify Adminamazonfacebookgooglelinkedinoutlooktwitter
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Frequently asked questions

Understand how customers behave across your store and where they drop off before purchasing. Track interactions from product views to checkout and ... It's a analytics tool for ecommerce stores.