OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.3 ★
109 reviews
What merchants actually report
4.35average· 91 reviews analyzed· 91 with written feedback
77% 5★15% ≤3★

35% of attributable reviewers are United States merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 31% of reviews overall and 93% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
31%
Developer response rate
Replies to critical
93%
On 3★ and below
Long-term reviewers
10%
Using 1yr+ at review
Top merchant markets
United States 35%India 12%Australia 11%Hong Kong SAR 8%Canada 6%
Tenure when reviewed
under a day 13%days 42%months 35%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic Plan
$2.99/month
15-day free trial
  • • 5-day behavior data retention
  • • 18 customer insight categories
  • • Up to 25 tracked customers
  • • Social login for 10+ social networks
  • • Unlimited user login and registration
Standard Plan
$4.99/month
15-day free trial
  • • 10-day behavior data retention
  • • All 67 insight categories
  • • Full identity resolution
  • • Customers graphs and analytics
  • • Customers signup reports
Pro Plan
$9.99/month
15-day free trial
  • • 15-day behavior data retention
  • • Enable the social login popup
  • • Fully customize the social login popup
  • • Configure when and where to show it
What does Users Insights & Social Login do?

Understand how customers behave across your store and where they drop off before purchasing. Track interactions from product views to checkout and ...

  • Track how customers interact from product view to checkout
  • Identify where customers leave before completing a purchase
  • Find issues like pricing, navigation, and failed actions
  • Understand how users move through your store and convert
  • Enable fast login using Google, Facebook, and more than 10+ social networks

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsVisitor IPLifetime value (LTV)Loyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsProfit insightsPurchase trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsBenchmarkingHistorical analysis
Review history
Daily review count on the Shopify App Store
109+23 · 30d~0.8/day· Rating steady at 4.3★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Analytics
    #296▼12

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Analytics on the App Store
Rank by reviews
#19 of 1,341
Review percentile
99th
Rating percentile
72th
On the App Store
10.9 yrs
Works with
Integrations listed for Users Insights & Social Login
CheckoutShopify Adminamazonfacebookgooglelinkedinoutlooktwitter
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Frequently asked questions

Understand how customers behave across your store and where they drop off before purchasing. Track interactions from product views to checkout and ... It's a analytics tool for ecommerce stores.