WhatsApp CRM

Shopify abandoned cart app by OnlineLiveSupport·Automate WhatsApp cart recovery, order notifications and manage every reply in one CRM inbox.

Snapshot

5.00(1 reviews)#174of 301 inAbandoned cart

Ongoing.AI tracks WhatsApp CRM daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cart

Rating

5.00

1 reviews

Pricing

From $30/mo

freemium

Built for Shopify

No

Years live

0

launched May 22, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where WhatsApp CRM sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#174

of 301 active apps

Review count percentile

42th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What WhatsApp CRM has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-28 → 2026-06-18works_with: Shopify Admin CRM Rest APIs What… → CRM Rest APIs WhatsAppshopify_lastmod: 2026-06-18 → 2026-06-21works_with: CRM Rest APIs WhatsApp → Shopify Admin CRM Rest APIs What…shopify_lastmod: 2026-06-21 → 2026-06-29works_with: Shopify Admin CRM Rest APIs What… → CRM Rest APIs WhatsAppshopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Works With · Jun 30

Shopify Admin CRM Rest APIs What… → CRM Rest APIs WhatsApp

Shopify Lastmod · Jun 30

2026-06-21 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive2
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “This is a great concept specially for sellers who need instant and reliable notification along with the rest of functionality it comes with”
    My Store · 5★ · 2026-05-25

    Plans

    WhatsApp CRM pricing tiers.

    Trial

    Free

      Starter

      $30/month

        Capabilities

        What WhatsApp CRM can do.

        The 13 capabilities WhatsApp CRM lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Cart recovery

        5
        • Personalized campaigns
        • Retargeting ads
        • SMS notifications
        • Multi-channel messaging
        • Automated workflows

        Display options

        8
        • Custom branding
        • Custom discount codes
        • Triggers
        • Templates
        • Customizable widgets
        • A/B testing
        • Targeting rules
        • Behavior tracking

        FAQ

        WhatsApp CRM — frequently asked questions.

        What is WhatsApp CRM on Shopify?
        WhatsApp CRM, officially listed on the Shopify App Store as WhatsApp CRM: Marketing, Inbox, is a Shopify app in the Abandoned cart category. WhatsApp CRM: Marketing, Inbox & Cart Recovery connects your Shopify store to WhatsApp — automating cart recovery, order notifications, and customer welcome messages. When a customer replies to any automated message, that reply appears in your OnlineLiveSupport CRM inbox. Your team can view the conversation, respond, assign chats to agents, and manage every customer interaction from one dashboard. Set up in 3 minutes. No developers needed. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
        How much does WhatsApp CRM cost?
        WhatsApp CRM offers a free plan and a single paid plan at $30/month. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
        Is WhatsApp CRM free?
        Yes — WhatsApp CRM offers a free plan alongside paid options. Paid plans start at $30/month for advanced features.
        When was WhatsApp CRM launched?
        WhatsApp CRM launched on May 22, 2026. In that time it has gathered 1 merchant reviews.
        Is WhatsApp CRM Built for Shopify?
        WhatsApp CRM does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best WhatsApp CRM alternatives?
        Merchants commonly compare WhatsApp CRM with Postscript SMS Marketing, Pushdaddy Many Chat ,Cloud API, Dondy, and Orderly Emails. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        Postscript

        Postscript SMS Marketing

        4.70★1,123

        Known for: customer-support

        Pushdaddy

        Pushdaddy Many Chat ,Cloud API

        4.30★985

        Known for: customer-support

        Dondy

        Dondy: WhatsApp Marketing+Chat

        4.80★789

        FORSBERG+two ApS

        Orderly Emails ‑ Templates App

        3.60★723

        Known for: data-loss

        Browse more inAll Abandoned cart apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running WhatsApp CRM.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track WhatsApp CRM — free Start free

        Prefer the source? View WhatsApp CRM on the Shopify App Store ↗