OngoingAI

WAX usage & market intelligence

Shopify rating

4.8 ★

63 reviews

What merchants actually report
4.94average· 63 reviews analyzed· 63 with written feedback
98% 5★2% ≤3★

91% of attributable reviewers are France merchants. 8% had used the app for a year or more when they reviewed.

The developer rarely replies to reviews publicly.

Recent reviewers rate WAX 5.00, above its 4.94 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

8%

Using 1yr+ at review

Top merchant markets

France 91%Belgium 2%Australia 2%Brazil 2%Malta 2%

Tenure when reviewed

under a day 5%days 13%months 75%a year or more 8%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
$499/month
Growth$499/month
  • Full access to WAX tool
  • VIP Support
  • Triggered scenarios with Shopify
  • Campaign tool
  • IA Users sentiment analysis
What does WAX do?

WAX is a WhatsApp marketing platform based in France. Our user-friendly app enables brands to run a powerful, GDPR-compliant WhatsApp channel.

  • Create engaging marketing campaigns easily and send them at the right time
  • Build automated customer journeys thanks to our conversational flow builder
  • Chat seamlessly with customers and link your inbox to support tools
  • Track performance and optimize the results of your campaigns and automations

Features

Abandoned cartPersonalized campaignsOpt-in pop-upsTime-limited offersConversion trackingAutomated workflowsTriggersTemplatesMulti-languageA/B testingTargeting rulesMarketing - Other
Review history
Daily review count on the Shopify App Store
63±0 · 26d· Rating steady at 4.8
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Marketing - Other#17 on Aug 15 → #19 on Sep 5 · 22 observed days#192
  • Abandoned cart#31 on Aug 15 → #31 on Sep 5 · 22 observed days#31

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#29 of 255
Review percentile
89th
Rating percentile
67th
On the App Store
3.1 yrs
Works with
Integrations listed for WAX: marketing on WhatsApp
CrispGorgiasKlaviyoSplioYotpoZendesk

Frequently asked questions

WAX is a WhatsApp marketing platform based in France. Our user-friendly app enables brands to run a powerful, GDPR-compliant WhatsApp channel. It's a abandoned cart tool for ecommerce stores.