OngoingAI

Neo Post Purchase Survey & NPS usage & market intelligence

What does Neo Post Purchase Survey & NPS do?

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store.

  • Collect post-purchase feedback on the thank you page and other key touchpoints
  • Use pre-built survey templates and a reusable question bank for easy setup
  • Detailed reports with charts and per-question analytics
  • Response management page to view, filter, and review individual customer answers
  • Customize surveys to match your store branding without any coding

Features

SurveysCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchaseEmailData exportAnalyticsCustomer segments
Review history
Daily review count on the Shopify App Store
0−1 · 29d· Rating 5.0★ → 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Surveys on the App Store
Rank by reviews
#106 of 114
Review percentile
8th
Rating percentile
48th
On the App Store
0.6 yrs
Works with
Integrations listed for Neo Post Purchase Survey & NPS
Checkout
Apps similar to Neo Post Purchase Survey & NPS
The App Store's own "more apps like this" for Neo Post Purchase Survey & NPS
Powerful Contact Form Builder
4.9(2,481)

Free plan available

Hulk Contact Form Builder
4.9(1,993)

Free plan available

Zigpoll Customer Surveys
5.0(551)

Free plan available

Frequently asked questions

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store. It's a surveys tool for ecommerce stores.