OngoingAI

Neo Post Purchase Survey & NPS usage & market intelligence

Shopify rating

5.0 ★

1 reviews

What does Neo Post Purchase Survey & NPS do?

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store.

  • Collect post-purchase feedback on the thank you page and other key touchpoints
  • Use pre-built survey templates and a reusable question bank for easy setup
  • Detailed reports with charts and per-question analytics
  • Response management page to view, filter, and review individual customer answers
  • Customize surveys to match your store branding without any coding

Features

SurveysCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchaseEmailData exportAnalyticsCustomer segments
Review history
Daily review count on the Shopify App Store
1±0 · 6d· Rating steady at 5.0★
Aug 15Aug 20

Daily tracking from Aug 10, 2026 through today · 6 days observed

Catalog position
Within Surveys on the App Store
Rank by reviews
#52 of 106
Review percentile
52th
Rating percentile
100th
On the App Store
0.5 yrs
Works with
Integrations listed for Neo Post Purchase Survey & NPS
Checkout
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Frequently asked questions

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store. It's a surveys tool for ecommerce stores.