Massively Live Chat & Chatbots

Shopify chat app by Massively Developer·Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Snapshot

#483of 820 inChat

Massively Live Chat & Chatbots is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $39/mo

freemium

Built for Shopify

No

Years live

2

launched Apr 2, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Massively Live Chat & Chatbots sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#483

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Massively Live Chat & Chatbots has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-23 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-23 → 2026-06-16

PricingIdentity & listingCadence

Plans

Massively Live Chat & Chatbots pricing tiers.

Basic

Free

  • Chat widget on your website
  • Live chat for one agent
  • Scripted Chatbot
  • Shopify Integration
  • 50 monthly chats
  • Free 14 day trial of Premium Tier

Business

$39/month

  • Basic plus:
  • AI Powered Smart Answers
  • Messenger
  • Instagram
  • SMS
  • Google Business Messages
  • Multiple agents
  • Shopify Integration
  • 500 monthly chats

Premium

$69/month

  • Business Plus:
  • Unlimited monthly chats
  • Chat Logs
  • Access to Authoring Tool to support custom Integrations/message types

Capabilities

What Massively Live Chat & Chatbots can do.

The 30 capabilities Massively Live Chat & Chatbots lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

6
  • AI chatbots
  • Live chat
  • SMS
  • Social media
  • File upload
  • Multi-language

Automated responses

4
  • FAQs
  • Greetings
  • Quick replies
  • Order updates

Customization

6
  • Color and font
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat flows
  • Agent avatar

Helpdesk

Channels

7
  • SMS
  • Live chat
  • Chatbot
  • Social media
  • Self-service
  • Help center
  • FAQs

Workflow automation

7
  • Auto-reply
  • AI responses
  • Unified inbox
  • Rule-based triggers
  • Order tracking
  • Multi-language
  • Reports

FAQ

Massively Live Chat & Chatbots — frequently asked questions.

What is Massively Live Chat & Chatbots on Shopify?
Massively Live Chat & Chatbots is a Shopify app in the Chat category. Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.
How much does Massively Live Chat & Chatbots cost?
Massively Live Chat & Chatbots offers a free plan and 2 paid plans starting at $39/month and going up to $69/month. The free plan includes Chat widget on your website, Live chat for one agent, Scripted Chatbot, and Shopify Integration. The paid plans unlock advanced features beyond what's available on the free tier.
Is Massively Live Chat & Chatbots free?
Yes — Massively Live Chat & Chatbots offers a free plan alongside paid options. The free plan includes Chat widget on your website, Live chat for one agent, and Scripted Chatbot. Paid plans start at $39/month for advanced features.
When was Massively Live Chat & Chatbots launched?
Massively Live Chat & Chatbots launched on April 2, 2024 — over 2 years on the Shopify App Store.
Is Massively Live Chat & Chatbots Built for Shopify?
Massively Live Chat & Chatbots does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Massively Live Chat & Chatbots alternatives?
Merchants commonly compare Massively Live Chat & Chatbots with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Massively Live Chat & Chatbots.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Massively Live Chat & Chatbots on the Shopify App Store ↗