Lumo ‑ Customer Review App

Lumo, officially listed on the Shopify App Store as Lumo ‑ Customer Review App, is a Shopify app in the Product reviews category. Get your customers to review you on top review platforms such as Trustpilot, Yelp, Facebook, Google and more. Send Automatic review requests after "X" number of days. Redirect potential negative reviews with Reputation Shield™. Send manual review requests for older orders, phone orders and manual orders. Reward customers with discounts after leaving feedback. The Lumo Reviews App works with Trustpilot, Yelp, Facebook Page, Google Review, Reviewcentre, Mamma, Yell + More. It averages 4.70 out of 5 across 5 merchant reviews on the Shopify App Store.

Lumo offers a free plan and 3 paid plans starting at $9/month and going up to $99.99/month. The free plan includes All features Included and Send up to 50 Review Request per month. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Lumo offers a free plan alongside paid options. The free plan includes All features Included and Send up to 50 Review Request per month. Paid plans start at $9/month for advanced features.

Lumo launched on March 3, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 5 merchant reviews.

Lumo does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Lumo with Judge.me, Loox, Yotpo, and Stamped Reviews & Loyalty. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.