OngoingAI

Klaviyo usage & market intelligence

Shopify rating

4.8 ★

229 reviews

What merchants actually report
4.74average· 223 reviews analyzed· 158 with written feedback
88% 5★7% ≤3★

54% of attributable reviewers are United States merchants. 25% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall and 40% of critical ones.

Recent reviewers rate Klaviyo 5.00, above its 4.74 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

10%

Developer response rate

Replies to critical

40%

On 3★ and below

Long-term reviewers

25%

Using 1yr+ at review

Top merchant markets

United States 54%Australia 10%United Kingdom 6%Canada 4%Germany 4%

Tenure when reviewed

under a day 5%days 10%months 61%a year or more 25%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
  • • Automate reviews with email and SMS
  • • Custom questions
  • • Reward customers with unique coupons
  • • Import existing reviews
Reviews$25/month
  • • All free features
  • • Review request timing based on delivery
What does Klaviyo do?

Collect product reviews and ratings for your Shopify store with automated email and SMS requests. Verified reviews build trust and power segments in Klaviyo.

  • Automate review requests with email and SMS flows
  • Showcase top reviews in emails & on your website
  • Build segments based on star rating & custom questions
  • Reward reviewers with a unique coupon
  • Import previous product reviews

Features

Product reviewsPhoto reviewsStar ratingsCarouselsMedia galleriesAll reviews pageReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsFormsImport and exportReview migrationAutomations
Review history
Daily review count on the Shopify App Store
229+11 · 29d~0.4/day· Rating steady at 4.8★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#11▲2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Product reviews on the App Store
Rank by reviews
#25 of 412
Review percentile
94th
Rating percentile
70th
On the App Store
4.3 yrs
Works with
Integrations listed for Klaviyo: Product Reviews
Shopify Flow
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Frequently asked questions

Collect product reviews and ratings for your Shopify store with automated email and SMS requests. Verified reviews build trust and power segments in Klaviyo. It's a product reviews tool for ecommerce stores.