OngoingAI
K

Kernvel ReturnsIQ

AI-native returns and refunds — built for merchants Loop priced out

by Kernvel Labsapps.shopify.com
App Store
Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsGift cardsStore credit
About Kernvel ReturnsIQ

ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship,

Pricing
Free plan available
freeFree
  • • 10 returns per month
  • • Rule-based fraud scoring
  • • Customer return portal
  • • 1 manual approval policy
  • • Basic email notifications
Starter$29/month
  • • 100 returns per month
  • • Full AI fraud scoring
  • • Photo authenticity verification
  • • Dynamic return windows (VIPs get longer)
  • • Carrier label generation (Shippo, EPost)
Growth$79/month
  • • 500 returns per month
  • • Save-the-Sale conversational agent
  • • Disposition decision agent
  • • Buyer-remorse intervention
  • • Pre-fulfillment return-risk scoring
Scale$249/month
  • • Unlimited returns
  • • Pre-purchase fit prediction
  • • AI-priority fraud scoring
  • • White-label portal
  • • API access (programmatic returns)
Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#110 of 157
Review percentile
31th
Rating percentile
50th
On the App Store
0.2 yrs
Works with
Integrations listed for Kernvel ReturnsIQ
Customer accountsEasypostShippo

Frequently asked questions

What is Kernvel ReturnsIQ?

ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship, It's a returns and exchanges tool for ecommerce stores.

How much does Kernvel ReturnsIQ cost?

Free plan available