OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
free
Free
  • • 10 returns per month
  • • Rule-based fraud scoring
  • • Customer return portal
  • • 1 manual approval policy
  • • Basic email notifications
Starter
$17/month
14-day free trial · or $170/year and save 17%
  • • 100 returns per month
  • • Full AI fraud scoring
  • • Photo authenticity verification
  • • Dynamic return windows (VIPs get longer)
  • • Carrier label generation (Shippo, EPost)
Growth
$49/month
14-day free trial · or $490/year and save 17%
  • • 500 returns per month
  • • Save-the-Sale conversational agent
  • • Disposition decision agent
  • • Buyer-remorse intervention
  • • Pre-fulfillment return-risk scoring
Scale
$99/month
14-day free trial · or $990/year and save 17%
  • • Unlimited returns
  • • Pre-purchase fit prediction
  • • Cross-app intelligence
  • • AI-priority fraud scoring
  • • White-label portal
What does Kernvel ReturnsIQ do?

ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship,

  • Generate return labels, automate updates, and get deeper return insights
  • Real-time fraud scoring on every return.
  • AI photo authenticity, AI decision engine, gift card and much more
  • Predictive return-risk at purchase, Visual policy builder
  • Customer return portal, Carrier label generation, store credit, etc

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #209

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#120 of 180
Review percentile
34th
Rating percentile
50th
On the App Store
0.3 yrs
Works with
Integrations listed for Kernvel ReturnsIQ
Customer accountsEasypostShippo
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Frequently asked questions

ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship, It's a returns and exchanges tool for ecommerce stores.