Insightto

Insightto, officially listed on the Shopify App Store as Insightto: Shopper Feedback, is a Shopify app in the Marketing - Other category. Insightto helps Shopify merchants understand why visitors leave without buying. Trigger short, low-interruption surveys at key moments such as exit intent, cart abandonment, checkout hesitation, and post-purchase. Use AI to create the right questions and summarize shopper feedback into clear blockers like price, shipping, trust, product fit, and checkout friction.

Insightto offers a free plan and 2 paid plans starting at $9/month and going up to $39/month. The free plan includes 50 target survey sends in total, 50 NPS sends in total, 10 active survey slots, and Exit Intent NPS. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Insightto offers a free plan alongside paid options. The free plan includes 50 target survey sends in total, 50 NPS sends in total, and 10 active survey slots. Paid plans start at $9/month for advanced features.

Insightto launched on December 12, 2025.

Insightto does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Insightto with Xyla AI Social Media Autopilot, Pin Generator, AutoPost, and Shopify Knowledge Base. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.