Dormant Customer Manager

Shopify workflow automation app by Awebstar Technologies Pte Ltd·The Dormant Customer Manager app helps store owners remove inactive users.

Snapshot

2.70(2 reviews)#166of 456 inWorkflow automation

Ongoing.AI tracks Dormant Customer Manager daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

2.70

2 reviews

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

1

launched Sep 16, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Dormant Customer Manager sits in the App Store.

Rank and percentile inside the Workflow automation category — the competitive shape of the niche around this app.

Rank in Workflow automation

#166

of 456 active apps

Review count percentile

60th

vs category siblings

Rating percentile

52th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Dormant Customer Manager has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-06 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-18 → 2026-06-30

Shopify Lastmod · Jun 19

2026-06-17 → 2026-06-18

Shopify Lastmod · Jun 18

2026-06-16 → 2026-06-17

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.70(2 reviews)
  • 50%positive1
  • 0%neutral0
  • 50%negative1

Popular mentions

  • ease of use
  • lack of features

Top themes

  1. ease of use1
  2. lack of features1

What merchants praise

Dormant Customer Manager helped me easily remove inactive users and keep my store’s customer list organized. The one-click removal feature saves a lot of time!
Wah Gay Jewellery · 5 · 2025-10-14

What merchants complain about

Doesn't work at all - there is no dashboard, it's all gobbledygook code. Was this just a spam app to harvest my data?
Walnut · 1 · 2026-05-06

Plans

Dormant Customer Manager pricing tiers.

Free

Free

  • 1. Fetch inactive customers who have not been active for a long time.
  • 2. Admin can manually delete customers from the Shopify store.

PREMIUM

$5/month

  • 1. All of these features are included for free.
  • 2. Admin can bulk delete customer accounts from the Shopify store.
  • 3. There is a settings op

FAQ

Dormant Customer Manager — frequently asked questions.

What is Dormant Customer Manager on Shopify?
Dormant Customer Manager is a Shopify app in the Workflow automation category. Running an online store means managing not only your products but also your online shopper's list. Over time, your customer database can become cluttered with inactive users, those who just sign up but never complete the purchase or have not engaged with your store for weeks or even months. This Dormant Customer Manager app ideally tackles these users, helping you maintain a clean as well as active shoppers list. It averages 2.70 out of 5 across 2 merchant reviews on the Shopify App Store.
How much does Dormant Customer Manager cost?
Dormant Customer Manager offers a free plan and a single paid plan at $5/month. The free plan includes 1. Fetch inactive customers who have not been active for a long time. and 2. Admin can manually delete customers from the Shopify store.. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is Dormant Customer Manager free?
Yes — Dormant Customer Manager offers a free plan alongside paid options. The free plan includes 1. Fetch inactive customers who have not been active for a long time. and 2. Admin can manually delete customers from the Shopify store.. Paid plans start at $5/month for advanced features.
When was Dormant Customer Manager launched?
Dormant Customer Manager launched on September 16, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 2 merchant reviews.
Is Dormant Customer Manager Built for Shopify?
Dormant Customer Manager does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Dormant Customer Manager alternatives?
Merchants commonly compare Dormant Customer Manager with Shopify Flow, Rewind Backups, Synctrack PayPal Tracking Sync, and Chargeflow Prevent Chargebacks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Dormant Customer Manager.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Dormant Customer Manager on the Shopify App Store ↗