OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 50 messages / month
  • • 20 voice chats / month
  • • Product, policy and store-info answers
  • • Order lookup via email + order #
  • • Standard widget customization
Starter
$20/month
7-day free trial
  • • 1,000 messages per month
  • • Unlimited voice chat
  • • Conversation history (90 days)
  • • Priority email support
  • • 7 day free trial
Pro
$50/month
7-day free trial
  • • 5,000 messages per month
  • • Unlimited voice chat
  • • Conversation export
  • • Custom system prompt
  • • 7 day free trial
What does Help Pilot Voice Assistant do?

Help Pilot lets shoppers talk to your Shopify store. AI voice and chat support answers product, policy, and order questions 24/7, in any language. No code.

  • Hands-free voice chat so shoppers can talk to your store instead of typing
  • Answers product, policy, and order questions from your live store data
  • Secure order lookup after the customer verifies their email
  • Automatically replies in each shopper's own language

Features

ChatAI chatbotsLive chatVoice supportGreetingsProduct recommendationsOrder updatesSend transcriptColor and fontChat windowWelcome messagesChat buttonsAgent avatarSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #130▲3
  • Chat
    #939▲9

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#713 of 889
Review percentile
20th
Rating percentile
61th
On the App Store
0.3 yrs
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Frequently asked questions

Help Pilot lets shoppers talk to your Shopify store. AI voice and chat support answers product, policy, and order questions 24/7, in any language. No code. It's a chat tool for ecommerce stores.