Gelato

Shopify dropshipping app by Gelato·Print on demand for your ecommerce business

Snapshot

4.80(844 reviews)#8of 539 inDropshipping

Ongoing.AI tracks Gelato daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.80

844 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

6

launched Jun 17, 2020

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-4

28-day Δ

+12

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

8518418318218115.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Gelato added 12 reviews over the last 28 days.

Category rank over time

Where Gelato sits day-by-day in Dropshipping.

Position across the Dropshipping page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Dropshipping leaderboard →

#20#29#38#46#55May 28Jun 5Jun 14Jun 23Jul 2Gelato · #31MutualDropshipping · #30Sup Dropshipping · #32
Best position observed: #21. Gelato slipped 9 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Gelato sits in the App Store.

Rank and percentile inside the Dropshipping category — the competitive shape of the niche around this app.

Rank in Dropshipping

#8

of 539 active apps

Review count percentile

99th

vs category siblings

Rating percentile

73th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What Gelato has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+22shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(844 reviews)
  • 94%positive833
  • 1%neutral9
  • 5%negative47

Popular mentions

  • customer support
  • product quality
  • pricing
  • communication
  • product issues
  • bugs
  • api issues
  • performance

Top themes

  1. customer support3
  2. product quality2
  3. pricing1
  4. communication1
  5. product issues1
  6. bugs1
  7. api issues1
  8. performance1

What merchants praise

New business and new ideas to produce and Gelato has been amazing!! I would recommend for all new businesses to get started and get the answers quickly with clarity!! Quick and easy to learn and produce your product!! Great store connections and easily priced. Thanks Gelato, Covenant Creations!!
Covenant Creations · 5

What merchants complain about

Gelato has unfortunately become an unreliable PoD partner. - approaching almost 1 month delay - no communication whatsoever, only “we are verifying, thanks for your patience” - no transparency, no direct access to printing studios they use and thus no way to evaluate their individual quality - no easy access to support, everything is designed to land with annoying and redundant chat bots and the apparent human support is so far useless, - with the above, it is inevitable to feel hopeless if (when) an issue happens with Gelato Look for another PoD partner.
AI Fika · 1

Plans

Gelato pricing tiers.

Gelato Free

Free to install

  • Print on demand for global creators
  • Hundreds of products to design and sell

Gelato+

$29.99/month

  • Up to 33% off products
  • Exclusive tools
  • Magic Mockups
  • Instant Collections
  • Price Navigator
  • Product Migration with Velocity Switch
  • Stock images, graphics and fonts

Capabilities

What Gelato can do.

The 44 capabilities Gelato lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Dropshipping

Products you can sell

2
  • Clothing and accessories
  • Arts and crafts

Sourcing locations

25
  • Australia
  • Brazil
  • Canada
  • Chile
  • China
  • Denmark
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Türkiye
  • United Arab Emirates
  • United Kingdom
  • United States

Print on demand (POD)

Product customization

5
  • Private labels
  • Custom packaging
  • Design tools
  • Mockup generator
  • Personalization

Products

10
  • Bags
  • Apparel
  • Embroidery
  • Hats
  • Drinkware
  • Holiday gifts
  • Home decor
  • Wall art
  • Eco-friendly
  • Organic

Shipping options

2
  • White label
  • Global fulfillment

FAQ

Gelato — frequently asked questions.

What is Gelato on Shopify?
Gelato, officially listed on the Shopify App Store as Gelato: Print on Demand, is a Shopify app in the Dropshipping category. Produce locally and sell globally with Gelato Print-on-Demand. Connect your Shopify store and sell custom products worldwide through local production. Gelato simplifies print-on-demand fulfillment, helping you scale your store, reach new markets, and grow sustainably. With 140+ local production hubs in 32 countries, you can sell and deliver custom products globally without managing inventory. It averages 4.80 out of 5 across 844 merchant reviews on the Shopify App Store.
How much does Gelato cost?
Gelato offers a free plan and a single paid plan at $29/month. The free plan includes Print on demand for global creators and Hundreds of products to design and sell. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is Gelato free?
Yes — Gelato offers a free plan alongside paid options. The free plan includes Print on demand for global creators and Hundreds of products to design and sell. Paid plans start at $29/month for advanced features.
When was Gelato launched?
Gelato launched on June 17, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 844 merchant reviews.
Is Gelato Built for Shopify?
Gelato does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Gelato alternatives?
Merchants commonly compare Gelato with DSers, Printify, Printful, and CJdropshipping. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Gelato?
5% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, product quality, and pricing — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Gelato.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Gelato on the Shopify App Store ↗