OngoingAI

FrictionIQ usage & market intelligence

Pricing
Free trial available
FrictionIQ Pro$29/month

14-day free trial · or $319/year and save 8%

  • • Automatic return reason analysis
  • • Refund note analysis
  • • Recurring issue categorization
  • • Issue trend tracking
  • • Historical trend analysis
What does FrictionIQ do?

Analyze return reasons and refund notes, uncover recurring customer issues, and receive automatic email reports with clear AI-generated insights.

  • Discover recurring reasons for product returns and refund requests
  • Group refund notes and customer feedback into clear issue categories
  • Track issue trends and receive automatic reports by email

Features

AnalyticsAI insightsAnalytics dashboardCustom reportsHistorical analysisReport schedulingNotifications
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Analytics on the App Store
Rank by reviews
#947 of 1,263
Review percentile
25th
Rating percentile
65th
On the App Store
0.1 yrs
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Frequently asked questions

Analyze return reasons and refund notes, uncover recurring customer issues, and receive automatic email reports with clear AI-generated insights. It's a analytics tool for ecommerce stores.