OngoingAI

Feedloop usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 150 responses / month
  • • Post-purchase surveys
  • • NPS & CSAT scoring included
  • • All analytics, incl. response rate
  • • 3 essential question templates
Growth$19/month

or $190/year and save 17%

  • • 1,000 responses / month
  • • Everything in Free, plus:
  • • 74 question templates across 20 types
  • • On-site pop-up survey (storefront)
  • • Detractor recovery discount codes
Pro$49/month

or $490/year and save 17%

  • • 5,000 responses / month
  • • Everything in Growth, plus:
  • • Promoter-to-review funnel
  • • Data export API
  • • Priority support
What does Feedloop do?

Post-purchase NPS, CSAT and attribution surveys for Shopify. Feedloop recovers unhappy buyers with discount codes and turns happy ones into public reviews.

  • Automatically win back unhappy customers with a recovery discount code
  • Turn happy customers into public reviews and social media followers
  • Run NPS, CSAT and attribution surveys after checkout or on your storefront
  • See response rate, NPS and CSAT trends, and answers by every question
  • Get started fast with 70+ templates and a one-paste question importer

Features

SurveysEmbedded formsTemplatesPop-upsCustomer satisfactionNet Promoter Score (NPS)Post-purchaseAttributionData exportAnalyticsCustomer segments
Review history
Daily review count on the Shopify App Store
0±0 · 2d· Rating steady at 0.0★
Sep 13Sep 14

Daily tracking from Aug 10, 2026 through today · 2 days observed · sign up free for the full history →

Catalog position
Within Surveys on the App Store
Rank by reviews
#114 of 114
Review percentile
1th
Rating percentile
48th
On the App Store
0 yrs
Works with
Integrations listed for Feedloop: Post Purchase Survey
Customer accountsShopify FlowSlack
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Frequently asked questions

Post-purchase NPS, CSAT and attribution surveys for Shopify. Feedloop recovers unhappy buyers with discount codes and turns happy ones into public reviews. It's a surveys tool for ecommerce stores.