OngoingAI

Facebook & Instagram usage & market intelligence

Shopify rating

3.8 ★

5,585 reviews

What merchants actually report
3.74average· 5,409 reviews analyzed· 3,312 with written feedback
56% 5★33% ≤3★

34% of attributable reviewers are United States merchants. 41% had used the app for a year or more when they reviewed.

The developer replies to 11% of reviews overall and 25% of critical ones.

Recent reviewers rate Facebook & Instagram 4.06, above its 3.74 lifetime average.

Rating · last 90d

4.06

Recent direction

Replies to reviews

11%

Developer response rate

Replies to critical

25%

On 3★ and below

Long-term reviewers

41%

Using 1yr+ at review

Top merchant markets

United States 34%United Kingdom 8%Canada 7%Germany 6%Australia 6%

Tenure when reviewed

under a day 11%days 15%months 33%a year or more 41%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does Facebook & Instagram do?

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powe...

  • Get shop insights, including best performing products and top tagged content
  • Help drive better ad performance by setting up a conversion pixel
  • Easily set up your shop with a one-time account connection
  • Sell from one inventory that automatically syncs to your shop
  • Get email and live chat support from Meta

Features

AdsAudience segmentsLookalike audiencesCustom audiencesDemographicDeviceEvent-basedKeywordPlatformProduct categoryAI targetingRetargetingAI optimizationAutomated campaignsBid optimizationAI copywritingAI images and videoSocial mediaWebsiteShoppable videosVideo adsInfluencers and affiliatesPixel managementA/B testingPerformance trackingAd spendEngagement metricsROI analysisClick-through ratesConversion trackingCost per acquisitionDashboardsDemographic analysisMarketplacesProduct feedProduct syncProduct selectionOffer syncOrder approvalUnified dashboard
Review history
Daily review count on the Shopify App Store
5,585+495 · 26d~19/day· Rating 3.7★ → 3.8
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Ads#5 on Aug 15 → #5 on Sep 5 · 22 observed days#5
  • Marketplaces#10 on Aug 14 → #9 on Sep 5 · 23 observed days#91

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Ads on the App Store
Rank by reviews
#2 of 308
Review percentile
100th
Rating percentile
53th
On the App Store
7.9 yrs
Works with
Integrations listed for Facebook & Instagram
CheckoutShopify AdminFacebookInstagram
Apps similar to Facebook & Instagram
The App Store's own "more apps like this" for Facebook & Instagram

Frequently asked questions

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powe... It's a ads tool for ecommerce stores.