OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.3 ★
184 reviews
What merchants actually report
4.51average· 173 reviews analyzed· 171 with written feedback
83% 5★11% ≤3★

99% of attributable reviewers are India merchants. 18% had used the app for a year or more when they reviewed.

The developer replies to 4% of reviews overall and 21% of critical ones.

Recent reviewers rate Shipway 4.11, below its 4.51 lifetime average.

Rating · last 90d
4.11
Recent direction
Replies to reviews
4%
Developer response rate
Replies to critical
21%
On 3★ and below
Long-term reviewers
18%
Using 1yr+ at review
Top merchant markets
India 99%Pakistan 1%United Arab Emirates 1%
Tenure when reviewed
under a day 2%days 14%months 67%a year or more 18%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Basic Plan
Free to install
  • • Discounted shipping rates
  • • Early COD payout
  • • COD order confirmation
  • • Branded Tracking page
  • • NDR Followups
Sliver Plan
$39.99 one-time charge
  • • 1200 Orders
  • • 3 Couriers Integration
  • • Email + SMS Notification Integrations
  • • Shipment Tracking pages
  • • NDR Followups
Gold Plan
$99.99 one-time charge
  • • 3000 Orders
  • • 5 Courier Integrations
  • • Custom Labels
  • • Email + SMS + Whatsapp Integrations
  • • NDR Followups
Platinum Plan
$169.99 one-time charge
  • • 5000 Orders
  • • Unlimited Courier Integrations
  • • Picklist
  • • Sub Accounts
  • • Fraud Orders Detection
What does Shipway do?

One-Stop Logistics Solution for your eCommerce Business, with Courier Tracking, Order Notifications, NDR Management, and Returns & Exchange Automation.

  • Logistics aggregation & auto-courier allocation for faster shipping
  • Automate order processing from multiple channels with labels & invoices
  • NDR management & follow-ups to reduce RTO losses and improve delivery rates
  • Return automation for processing instant refunds & exchanges
  • Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls

Features

Shipping ratesCarrier-basedWeight-basedZIP/post codeMulti-zoneCustom notificationsTracking pagesDelivery dateDelivery timeAddress validationCustom rulesDelivery and pickupShipping labelsTime slotsSMS notificationsOrder trackingProof of delivery
Review history
Daily review count on the Shopify App Store
184+20 · 30d~0.7/day· Rating 4.2★ → 4.3★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping rates
    #9▲4
  • Delivery and pickup
    #18▲6

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Shipping rates on the App Store
Rank by reviews
#7 of 368
Review percentile
98th
Rating percentile
65th
On the App Store
10.4 yrs
Works with
Integrations listed for Shipway: Logistics Aggregation
Amazon ATS - DTDCBluedart - DelhiveryBrowntape - EasyecomUnicommerceZoho - Increff
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Frequently asked questions

One-Stop Logistics Solution for your eCommerce Business, with Courier Tracking, Order Notifications, NDR Management, and Returns & Exchange Automation. It's a shipping rates tool for ecommerce stores.