OngoingAI

Shipway usage & market intelligence

Shopify rating

4.3 ★

187 reviews

What merchants actually report
4.51average· 173 reviews analyzed· 171 with written feedback
83% 5★11% ≤3★

99% of attributable reviewers are India merchants. 18% had used the app for a year or more when they reviewed.

The developer replies to 4% of reviews overall and 21% of critical ones.

Recent reviewers rate Shipway 4.14, below its 4.51 lifetime average.

Rating · last 90d

4.14

Recent direction

Replies to reviews

4%

Developer response rate

Replies to critical

21%

On 3★ and below

Long-term reviewers

18%

Using 1yr+ at review

Top merchant markets

India 99%Pakistan 1%United Arab Emirates 1%

Tenure when reviewed

under a day 2%days 14%months 67%a year or more 18%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Basic PlanFree to install
  • • Discounted shipping rates
  • • Early COD payout
  • • COD order confirmation
  • • Branded Tracking page
  • • NDR Followups
Sliver Plan$39.99 one-time charge
  • • 1200 Orders
  • • 3 Couriers Integration
  • • Email + SMS Notification Integrations
  • • Shipment Tracking pages
  • • NDR Followups
Gold Plan$99.99 one-time charge
  • • 3000 Orders
  • • 5 Courier Integrations
  • • Custom Labels
  • • Email + SMS + Whatsapp Integrations
  • • NDR Followups
Platinum Plan$169.99 one-time charge
  • • 5000 Orders
  • • Unlimited Courier Integrations
  • • Picklist
  • • Sub Accounts
  • • Fraud Orders Detection
What does Shipway do?

One-Stop Logistics Solution for your eCommerce Business, with Courier Tracking, Order Notifications, NDR Management, and Returns & Exchange Automation.

  • Logistics aggregation & auto-courier allocation for faster shipping
  • Automate order processing from multiple channels with labels & invoices
  • NDR management & follow-ups to reduce RTO losses and improve delivery rates
  • Return automation for processing instant refunds & exchanges
  • Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls

Features

Shipping ratesCarrier-basedWeight-basedZIP/post codeMulti-zoneCustom notificationsTracking pagesDelivery dateDelivery timeAddress validationCustom rulesDelivery and pickupShipping labelsTime slotsSMS notificationsOrder trackingProof of delivery
Review history
Daily review count on the Shopify App Store
187+24 · 27d~0.9/day· Rating steady at 4.3★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping rates#12 on Aug 15 → #10 on Sep 5 · 22 observed days#10▲2
  • Delivery and pickup#21 on Aug 15 → #20 on Sep 5 · 22 observed days#20▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Shipping rates on the App Store
Rank by reviews
#7 of 359
Review percentile
98th
Rating percentile
66th
On the App Store
10.4 yrs
Works with
Integrations listed for Shipway: Logistics Aggregation
Amazon ATS - DTDCBluedart - DelhiveryBrowntape - EasyecomUnicommerceZoho - Increff
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Frequently asked questions

One-Stop Logistics Solution for your eCommerce Business, with Courier Tracking, Order Notifications, NDR Management, and Returns & Exchange Automation. It's a shipping rates tool for ecommerce stores.