OngoingAI

ShipX usage & market intelligence

Shopify rating

5.0 ★

1,222 reviews

What merchants actually report
4.97average· 1,179 reviews analyzed· 1,148 with written feedback
98% 5★1% ≤3★

31% of attributable reviewers are United States merchants. 14% had used the app for a year or more when they reviewed.

The developer replies to 65% of reviews overall and 43% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.97 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

65%

Developer response rate

Replies to critical

43%

On 3★ and below

Long-term reviewers

14%

Using 1yr+ at review

Top merchant markets

United States 31%United Kingdom 17%Australia 13%Canada 8%Germany 5%

Tenure when reviewed

under a day 21%days 37%months 28%a year or more 14%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • Configure and test in testing mode
  • Test everything before going live
  • Zoom/Email/Chat support
Starter$9.99/month

14-day free trial · or $107.99/year and save 10%

  • Zip/Post code, Distance based rates
  • Rates by Cart Total, Weight, Quantity
  • Incremental and Tiered rates
  • Set rates by different zones
  • Set rates by percentage,Max shipping fee
Smart$24.99/month

14-day free trial · or $269.99/year and save 10%

  • Everything in Starter Plan
  • Product based rates (Unlimited groups)
  • Rate blending/combining (Unlimited)
  • Customer based rates
  • Set rates by each product
Premium$34.99/month

14-day free trial · or $377.99/year and save 10%

  • Everything in Smart Plan
  • Priority Support
  • Carrier based rates
  • Dimension based rates using meta fields
  • Rates by Volumetric Weight
What does ShipX do?

Set custom shipping rules & rates by product, weight, postcode, zip code & distance. Shipping rate calculator with rate blending, AI packaging & shipping zones.

  • Shipping rate manager by cart total, weight, quantity, product, zones & volume
  • Custom shipping rates by customer, supplier, country, dimensions & carrier
  • Rate blending to combine rates. Also Rename, hide, reorder rates without CCS API
  • Avoid losses with rates by postcode, city, zipcode, postal code & distance
  • AI based packaging algorithm for dynamic shipping rates by box size & weight

Features

Shipping ratesFlat feeCarrier-basedCustomer-basedDimension-basedDistance-basedProduct-basedQuantity-basedWeight-basedZIP/post codeRate blendingMulti-zoneDelivery dateDelivery timeRename optionsHide ratesReorder ratesMulti-languageMulti-currencyCustom rulesDelivery and pickupDynamic ratesMinimum valuesMulti-location
Review history
Daily review count on the Shopify App Store
1,222+59 · 26d~2.3/day· Rating steady at 5.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping rates#7 on Aug 15 → #6 on Sep 5 · 22 observed days#61
  • Delivery and pickup#12 on Aug 15 → #12 on Sep 5 · 22 observed days#12

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Shipping rates on the App Store
Rank by reviews
#1 of 359
Review percentile
100th
Rating percentile
100th
On the App Store
5.1 yrs
Works with
Integrations listed for ShipX ‑ Shipping Rates & Rules
CheckoutShopify AdminAustralia PostCanada PostDHLFedexUPSUSPS

Frequently asked questions

Set custom shipping rules & rates by product, weight, postcode, zip code & distance. Shipping rate calculator with rate blending, AI packaging & shipping zones. It's a shipping rates tool for ecommerce stores.