Exotel

Exotel, officially listed on the Shopify App Store as Exotel : Verify orders & C2C, is a Shopify app in the Workflow automation category. This App provides the following benefits: 1. Automated order verification Automate order verification without manual intervention and thus save time and effort. 2. Avoid returns and fake orders Processing only OTP verified or call verified orders can save you from returns, fake orders and unnecessary shipping costs. 3. Order Status Reports Call and SMS OTP logs along with the Order status are available within Shopify. Helps in tracking order status: confirmed, canceled or pending verification.

Exotel is free to install and use on Shopify — there are no paid plans on this app.

Yes — Exotel is free to install and use on Shopify. There are no paid plans.

Exotel launched on July 13, 2022 — over 3 years on the Shopify App Store.

Exotel does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Exotel with Shopify Flow, Rewind Backups, Synctrack PayPal Tracking Sync, and Chargeflow Prevent Chargebacks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.