OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
3.0 ★
2 reviews
What does ExOrders do?

Automate the return/exchange process and keeps a record of the posted requests. You’ll have the ability to approve or reject according to the refund policy

  • Provide a full refund or exchange facility for the full order or a part of it
  • Send a custom message to your customer to discuss your request in detail
  • Manage a list of unlimited reasons in your own language to improve clarity
  • Choose to activate or deactivate the exchange, return, and screenshots options
  • Approve or reject the return/exchange requests posted by the customers

Features

Returns and exchangesExchangesReplacementsAutomated approvalsReturn reasonsEmail notifications
Review history
Daily review count on the Shopify App Store
2+1 · 30d· Rating 5.0★ → 3.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #140

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#62 of 180
Review percentile
66th
Rating percentile
55th
On the App Store
5 yrs
Apps similar to ExOrders
The App Store's own "more apps like this" for ExOrders
EU Withdrawal Button & Form
4.9(2,308)

Free plan available

Revoq ‑ EU Withdrawal Button
4.8(555)

Free plan available

ShipStation Orders & Inventory
4.2(706)

Free trial available

Frequently asked questions

Automate the return/exchange process and keeps a record of the posted requests. You’ll have the ability to approve or reject according to the refund policy It's a returns and exchanges tool for ecommerce stores.