OngoingAI

ExOrders usage & market intelligence

Shopify rating

3.0 ★

2 reviews

What does ExOrders do?

Automate the return/exchange process and keeps a record of the posted requests. You’ll have the ability to approve or reject according to the refund policy

  • Provide a full refund or exchange facility for the full order or a part of it
  • Send a custom message to your customer to discuss your request in detail
  • Manage a list of unlimited reasons in your own language to improve clarity
  • Choose to activate or deactivate the exchange, return, and screenshots options
  • Approve or reject the return/exchange requests posted by the customers

Features

Returns and exchangesExchangesReplacementsAutomated approvalsReturn reasonsEmail notifications
Review history
Daily review count on the Shopify App Store
2+1 · 26d· Rating 5.0★ → 3.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#63 of 174
Review percentile
64th
Rating percentile
55th
On the App Store
5 yrs
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Frequently asked questions

Automate the return/exchange process and keeps a record of the posted requests. You’ll have the ability to approve or reject according to the refund policy It's a returns and exchanges tool for ecommerce stores.