ExOrders ‑ Return & Exchange

Shopify returns and exchanges app by LogicEverest·Manage the refund/exchange requests automatically and send email notifications for progress updates.

Snapshot

3.00(2 reviews)#81of 186 inReturns and exchanges

Ongoing.AI tracks ExOrders ‑ Return & Exchange daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

3.00

2 reviews

Pricing

Free

free

Built for Shopify

No

Years live

4

launched Sep 20, 2021

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ExOrders ‑ Return & Exchange sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#81

of 186 active apps

Review count percentile

54th

vs category siblings

Rating percentile

44th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What ExOrders ‑ Return & Exchange has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-02 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-24 → 2026-06-30

Shopify Lastmod · Jun 25

2026-06-21 → 2026-06-24

Shopify Lastmod · Jun 22

2026-06-16 → 2026-06-21

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.00(2 reviews)
  • 50%positive2
  • 0%neutral0
  • 50%negative2

Popular mentions

  • bugs
  • missing features
  • pricing
  • customer support

Top themes

  1. bugs1
  2. missing features1
  3. pricing1
  4. customer support1

What merchants praise

I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You
Nayab's Rogue · 5 · 2022-07-23

What merchants complain about

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...
ieniemieniepartys · 1 · 2022-06-02

Capabilities

What ExOrders can do.

The 5 capabilities ExOrders lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Return options

2
  • Exchanges
  • Replacements

Return management

3
  • Automated approvals
  • Return reasons
  • Email notifications

FAQ

ExOrders — frequently asked questions.

What is ExOrders on Shopify?
ExOrders, officially listed on the Shopify App Store as ExOrders ‑ Return & Exchange, is a Shopify app in the Returns and exchanges category. ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated. It averages 3.00 out of 5 across 2 merchant reviews on the Shopify App Store.
How much does ExOrders cost?
ExOrders is free to install and use on Shopify — there are no paid plans on this app.
Is ExOrders free?
Yes — ExOrders is free to install and use on Shopify. There are no paid plans.
When was ExOrders launched?
ExOrders launched on September 20, 2021 — over 4 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
Is ExOrders Built for Shopify?
ExOrders does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ExOrders alternatives?
Merchants commonly compare ExOrders with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ExOrders ‑ Return & Exchange.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View ExOrders ‑ Return & Exchange on the Shopify App Store ↗