Exchangely

Shopify returns and exchanges app by Mojo Digital ME·Automate returns & exchanges. Retain revenue with a self-serve portal and instant store credit

Snapshot

#139of 186 inReturns and exchanges

Exchangely is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesReturns and exchanges

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Apr 3, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Exchangely sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#139

of 186 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Exchangely has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Exchangely pricing tiers.

Free

Free

  • Returns/Exchanges Portal
  • 10 requests/month
  • Perfect for testing

Starter

$19/month

  • 50 requests/month
  • 2 team members
  • 5 carriers
  • Store Credit + Gift Card refunds
  • Email notifications
  • Basic analytics

Growth

$49/month

  • 250 requests/month
  • 5 team members
  • Unlimited carriers
  • Custom portal branding
  • Product-specific policies
  • Exchange for different product

Pro

$149/month

  • Everything in Growth
  • 1000 requests/month
  • Unlimited team members
  • White-label portal
  • Full REST API access
  • Advanced analytics + export

Capabilities

What Exchangely:Returns & Exchanges can do.

The 18 capabilities Exchangely:Returns & Exchanges lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Return options

6
  • Manual refunds
  • Exchanges
  • Replacements
  • Gift cards
  • Store credit
  • Discount codes

Return management

12
  • Automated approvals
  • Return portal
  • Custom policies
  • Return windows
  • Return reasons
  • Shipping labels
  • Return tracking
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Analytics

FAQ

Exchangely:Returns & Exchanges — frequently asked questions.

What is Exchangely:Returns & Exchanges on Shopify?
Exchangely:Returns & Exchanges is a Shopify app in the Returns and exchanges category. Stop losing revenue to refunds. Exchangely turns returns into exchanges with a branded, self-service portal that keeps profits in your store. The app automates the returns process, replacing manual email threads with a seamless way for customers to swap items for different sizes, colors, or store credit. Retain revenue by prioritizing exchanges over refunds and save time with a centralized dashboard for approvals. This builds trust by offering a reliable, consistent customer experience.
How much does Exchangely:Returns & Exchanges cost?
Exchangely:Returns & Exchanges offers a free plan and 3 paid plans starting at $19/month and going up to $149/month. The free plan includes Returns/Exchanges Portal, 10 requests/month, and Perfect for testing. The paid plans unlock advanced features beyond what's available on the free tier.
Is Exchangely:Returns & Exchanges free?
Yes — Exchangely:Returns & Exchanges offers a free plan alongside paid options. The free plan includes Returns/Exchanges Portal, 10 requests/month, and Perfect for testing. Paid plans start at $19/month for advanced features.
When was Exchangely:Returns & Exchanges launched?
Exchangely:Returns & Exchanges launched on April 3, 2026.
Is Exchangely:Returns & Exchanges Built for Shopify?
Exchangely:Returns & Exchanges does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Exchangely:Returns & Exchanges alternatives?
Merchants commonly compare Exchangely:Returns & Exchanges with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

401layers UG (haftungsbeschraenkt)

EU Withdrawal Button & Form

4.90★2,174

Known for: ease-of-use

AfterShip

AfterShip Returns & Exchanges

4.70★1,270

Known for: customer-support

Appsdart Solutions Private Limited

Return Prime:Return & Exchange

4.80★740

Known for: customer-support

ShipStation

ShipStation

4.20★669

Known for: customer-support

Browse more inAll Returns and exchanges apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Exchangely.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Exchangely on the Shopify App Store ↗