OngoingAI

Exchangely:Returns & Exchanges usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Returns/Exchanges Portal
  • • 10 requests/month
  • • Perfect for testing
Starter$19/month
  • • 50 requests/month
  • • 2 team members
  • • 5 carriers
  • • Store Credit + Gift Card refunds
  • • Email notifications
Growth$49/month
  • • 250 requests/month
  • • 5 team members
  • • Unlimited carriers
  • • Custom portal branding
  • • Product-specific policies
Pro$149/month
  • • Everything in Growth
  • • 1000 requests/month
  • • Unlimited team members
  • • White-label portal
  • • Full REST API access
What does Exchangely:Returns & Exchanges do?

Automate returns and turn refunds into exchanges. Empower customers with a branded self-service portal to save revenue and time.

  • Branded self-service portal for easy customer returns and exchanges.
  • Turn refunds into revenue by allowing customers to swap for new items.
  • Issue refunds via original payment, store credit,Bank Transfer,custom

Features

Returns and exchangesManual refundsExchangesReplacementsGift cardsStore creditDiscount codesAutomated approvalsReturn portalCustom policiesReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#110 of 174
Review percentile
37th
Rating percentile
49th
On the App Store
0.4 yrs
Works with
Integrations listed for Exchangely:Returns & Exchanges
AramexBostaDHLFEDEX
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Frequently asked questions

Automate returns and turn refunds into exchanges. Empower customers with a branded self-service portal to save revenue and time. It's a returns and exchanges tool for ecommerce stores.