OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • Returns/Exchanges Portal
  • • 10 requests/month
  • • Perfect for testing
Starter
$19/month
  • • 50 requests/month
  • • 2 team members
  • • 5 carriers
  • • Store Credit + Gift Card refunds
  • • Email notifications
Growth
$49/month
  • • 250 requests/month
  • • 5 team members
  • • Unlimited carriers
  • • Custom portal branding
  • • Product-specific policies
Pro
$149/month
  • • Everything in Growth
  • • 1000 requests/month
  • • Unlimited team members
  • • White-label portal
  • • Full REST API access
What does Exchangely:Returns & Exchanges do?

Automate returns and turn refunds into exchanges. Empower customers with a branded self-service portal to save revenue and time.

  • Branded self-service portal for easy customer returns and exchanges.
  • Turn refunds into revenue by allowing customers to swap for new items.
  • Issue refunds via original payment, store credit,Bank Transfer,custom

Features

Returns and exchangesManual refundsExchangesReplacementsGift cardsStore creditDiscount codesAutomated approvalsReturn portalCustom policiesReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #196▼2

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#112 of 183
Review percentile
39th
Rating percentile
51th
On the App Store
0.5 yrs
Works with
Integrations listed for Exchangely:Returns & Exchanges
AramexBostaDHLFEDEX
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Frequently asked questions

Automate returns and turn refunds into exchanges. Empower customers with a branded self-service portal to save revenue and time. It's a returns and exchanges tool for ecommerce stores.