OngoingAI

Ecombone Returns & Exchanges usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • Up to 10 returns/month
  • • Custom return / exchanges portal
Basic$19/month

14-day free trial

  • • Up to 100 returns/month
  • • Self-service return / exchanges portal
  • • Full analytics
  • • Email notifications
  • • Custom branding
Plus$49/month

14-day free trial

  • • Up to 250 returns/month
  • • Self-service return / exchanges portal
  • • Full analytics
  • • Email notifications
  • • Custom branding
Pro$99/month

14-day free trial

  • • Unlimited returns
  • • Self-service return / exchanges portal
  • • Full analytics
  • • Email notifications
  • • Custom branding
What does Ecombone Returns & Exchanges do?

Automate returns and exchanges with a branded self service portal. Set return rules, manage refunds or exchanges, and reduce support workload.

  • Branded self service returns and exchanges portal
  • Custom return rules and eligibility conditions + supports Bundles
  • Refund, exchange and discount resolutions - supports multi-currency & markets
  • Email notifications for every step of the process
  • Centralized dashboard to review and manage requests

Features

Returns and exchangesAutomated refundsExchangesReplacementsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsReturn trackingEmail notificationsCustom brandingRefund managementCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#81 of 174
Review percentile
54th
Rating percentile
100th
On the App Store
0.3 yrs
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Frequently asked questions

Automate returns and exchanges with a branded self service portal. Set return rules, manage refunds or exchanges, and reduce support workload. It's a returns and exchanges tool for ecommerce stores.