OngoingAI

Zonos Duty and Tax usage & market intelligence

Shopify rating

4.5 ★

157 reviews

What merchants actually report
4.70average· 151 reviews analyzed· 149 with written feedback
88% 5★8% ≤3★

71% of attributable reviewers are United States merchants. 20% had used the app for a year or more when they reviewed.

The developer replies to 32% of reviews overall and 67% of critical ones.

Recent reviewers rate Zonos Duty and Tax 4.00, below its 4.70 lifetime average.

Rating · last 90d

4.00

Recent direction

Replies to reviews

32%

Developer response rate

Replies to critical

67%

On 3★ and below

Long-term reviewers

20%

Using 1yr+ at review

Top merchant markets

United States 71%Australia 11%United Kingdom 7%Canada 5%Singapore 3%

Tenure when reviewed

under a day 1%days 23%months 55%a year or more 20%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Standard$2,500/year

14-day free trial

  • • Unlimited landed cost quotes+collection
  • • Threshold monitoring
  • • VAT remittance
  • • Connect carriers
  • • Compliant shipping labels
Premium$4,000/year

14-day free trial

  • • Standard, plus:
  • • 3 custom-engineered rules
  • • Cartonization, box sorting
  • • Priority onboarding and support
  • • Certification to ship outside Dashboard
What does Zonos Duty and Tax do?

International selling is easy w/ automated cross-border tax compliance, guaranteed landed cost calculations, duty/tax collection, VAT remittance & monitoring

  • Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
  • Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
  • Connect your own carrier accounts for complete control of your shipping rates
  • Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx
  • Easily create compliant cross-border labels with pre-filled customs paperwork

Features

Shipping ratesFlat feeCarrier-basedDimension-basedProduct-basedQuantity-basedWeight-basedCustom notificationsPO Box restrictionsDelivery timeHide ratesGeolocationMulti-currencyCustom rulesInternationalization - Other
Review history
Daily review count on the Shopify App Store
157+6 · 27d~0.2/day· Rating steady at 4.5★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Internationalization - Other#7 on Aug 15 → #7 on Sep 5 · 22 observed days#7
  • Shipping rates#44 on Aug 15 → #48 on Sep 5 · 22 observed days#48▼4

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Shipping rates on the App Store
Rank by reviews
#9 of 359
Review percentile
98th
Rating percentile
69th
On the App Store
8.8 yrs
Works with
Integrations listed for Zonos Duty and Tax
CheckoutShopify AdminDHL ExpressFedExUPSUSPS
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Frequently asked questions

International selling is easy w/ automated cross-border tax compliance, guaranteed landed cost calculations, duty/tax collection, VAT remittance & monitoring It's a shipping rates tool for ecommerce stores.