Surveys · refreshed Jun 12, 2026
Delighted Post‑Delivery Survey for Shopify
by Delighted, LLC · Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
6 reviews, 4.60★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.60
6 reviews
Pricing
From $249/mo
freemium
Built for Shopify
No
Years live
11
launched Oct 31, 2014
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Delighted Post‑Delivery Survey sits day-by-day in Surveys.
Position across the Surveys page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Delighted Post‑Delivery Survey sits in the App Store.
Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.
Rank in Surveys
#32
of 129 active apps
Review count percentile
73th
vs category siblings
Rating percentile
52th
vs category siblings
Years on App Store
11
since 2014
Listing change cadence
What Delighted Post‑Delivery Survey has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-05 → 2026-06-10
Shopify Lastmod · Jun 6
2026-05-31 → 2026-06-05
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 7
- Neutral0% · 0
- Negative0% · 0
“We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!”
Top themes
- 1. ease-of-use1
- 2. customer-support1
- 3. customer-insights1
- 4. actionability1
Plans
Delighted Post‑Delivery Survey pricing tiers.
Free Starter
Free
- 50 responses/ month
- 1 user
- 1 Templates Project
- Unlimited Surveys
- 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249/month
- 500 responses/ month
- 10 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
Premium Plus
$499/month
- 1,000 responses/ month
- 20 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Delighted Post‑Delivery Survey.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Delighted Post‑Delivery Survey on the Shopify App Store ↗