Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey is a Shopify app in the Surveys category. Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack. It averages 4.60 out of 5 across 6 merchant reviews on the Shopify App Store.

Delighted Post‑Delivery Survey offers a free plan and 2 paid plans starting at $249/month and going up to $499/month. The free plan includes 50 responses/ month, 1 user, 1 Templates Project, and Unlimited Surveys. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Delighted Post‑Delivery Survey offers a free plan alongside paid options. The free plan includes 50 responses/ month, 1 user, and 1 Templates Project. Paid plans start at $249/month for advanced features.

Delighted Post‑Delivery Survey launched on October 31, 2014 — over 11 years on the Shopify App Store. In that time it has gathered 6 merchant reviews.

Delighted Post‑Delivery Survey does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Delighted Post‑Delivery Survey with Powerful Contact Form Builder, Hulk Contact Form Builder, Zigpoll Customer Surveys, and SK Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.