OngoingAI

Postly usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • Up to 100 survey responses/month
  • Best for trying Postly on a new store
  • All survey surfaces & question types
  • Email support
Basic$14.99/month
  • Up to 200 survey responses/month
  • Everything in Free
  • Best for small stores (50 orders/day)
  • Email support
Advanced$19.99/month
  • Up to 500 survey responses/month
  • Everything in Basic
  • Best for growing stores & busy months
  • Live chat support
Unlimited$29.99/month
  • Unlimited survey responses
  • Everything in Advanced
  • Best for high-volume & scaling stores
  • 24/7 priority support
What does Postly do?

Create post-purchase customer surveys for your Shopify store. Collect feedback and NPS across checkout, thank-you and storefront pages — no code needed.

  • Visual drag-and-drop builder with layers, live preview, and undo/redo — no code
  • Six question types: star, smiley, scale, multiple choice, checkboxes & text
  • Run surveys across storefront, checkout, thank-you, order status & account pages
  • On-brand on the storefront; auto-styled to match Shopify on native surfaces
  • Insights dashboard with response rates, NPS, trends, and one-click CSV export

Features

SurveysConditional logicCustom stylesFile uploadTemplatesPop-upsReal-time editingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsCustomer segments
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#8712

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Surveys on the App Store
Rank by reviews
#49 of 114
Review percentile
58th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for Postly: Customer Surveys
CheckoutCustomer accounts

Frequently asked questions

Create post-purchase customer surveys for your Shopify store. Collect feedback and NPS across checkout, thank-you and storefront pages — no code needed. It's a surveys tool for ecommerce stores.