Postly

Postly, officially listed on the Shopify App Store as Postly: Customer Surveys, is a Shopify app in the Surveys category. Postly helps you understand customers by collecting feedback where it happens. Build surveys in a visual editor, then run them on your storefront, thank-you and order status pages, customer accounts, and checkout. Choose from six question types: stars, smileys, scales, multiple choice, checkboxes, and open text. Storefront surveys match your brand; native ones inherit Shopify styling and load instantly. A built-in dashboard shows response rates, NPS, trends, and per-question results.

Postly offers a free plan and 3 paid plans starting at $14/month and going up to $29.99/month. The free plan includes Up to 100 survey responses/month, Best for trying Postly on a new store, All survey surfaces & question types, and Email support. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Postly offers a free plan alongside paid options. The free plan includes Up to 100 survey responses/month, Best for trying Postly on a new store, and All survey surfaces & question types. Paid plans start at $14/month for advanced features.

Postly launched on June 30, 2026.

Postly does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Postly with Powerful Contact Form Builder, Hulk Contact Form Builder, Zigpoll Customer Surveys, and SK Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.