OngoingAI

Customer Story usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Starter$9/month

30-day free trial

  • • Up to 1,000 customers
  • • All customer stages & timeline
  • • Dashboard & insights
  • • Email support
Growth$29/month

30-day free trial

  • • Up to 10,000 customers
  • • All customer stages & timeline
  • • Auto + custom manual segmentation
  • • Dashboard & insights
  • • Email support
Scale$79/month

30-day free trial

  • • Unlimited customers
  • • All customer stages & timeline
  • • Auto + custom manual segmentation
  • • Dashboard & insights
  • • Priority email support
What does Customer Story do?

Customer Story helps Shopify merchants understand customer behavior with automatic stages, visual timelines, and retention insights.

  • Automatic customer stages: Prospect, New, Active, VIP, At Risk, Churned
  • Visual customer timeline with order history and notes
  • Dashboard highlighting customers who need attention
  • Read-only sync zero impact on storefront performance

Features

AnalyticsReal-time trackingActivity trackingEvent trackingAnalytics dashboard
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Analytics on the App Store
Rank by reviews
#428 of 1,262
Review percentile
66th
Rating percentile
100th
On the App Store
0.4 yrs
Works with
Integrations listed for Customer Story
Shopify Admin
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Frequently asked questions

Customer Story helps Shopify merchants understand customer behavior with automatic stages, visual timelines, and retention insights. It's a analytics tool for ecommerce stores.