OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Starter
$9/month
30-day free trial
  • • Up to 1,000 customers
  • • All customer stages & timeline
  • • Dashboard & insights
  • • Email support
Growth
$29/month
30-day free trial
  • • Up to 10,000 customers
  • • All customer stages & timeline
  • • Auto + custom manual segmentation
  • • Dashboard & insights
  • • Email support
Scale
$79/month
30-day free trial
  • • Unlimited customers
  • • All customer stages & timeline
  • • Auto + custom manual segmentation
  • • Dashboard & insights
  • • Priority email support
What does Customer Story do?

Customer Story helps Shopify merchants understand customer behavior with automatic stages, visual timelines, and retention insights.

  • Automatic customer stages: Prospect, New, Active, VIP, At Risk, Churned
  • Visual customer timeline with order history and notes
  • Dashboard highlighting customers who need attention
  • Read-only sync zero impact on storefront performance

Features

AnalyticsReal-time trackingActivity trackingEvent trackingAnalytics dashboard
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Analytics
    #667

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Analytics on the App Store
Rank by reviews
#442 of 1,341
Review percentile
67th
Rating percentile
100th
On the App Store
0.5 yrs
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Frequently asked questions

Customer Story helps Shopify merchants understand customer behavior with automatic stages, visual timelines, and retention insights. It's a analytics tool for ecommerce stores.