OngoingAI

Customer Luv Surveys usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 1 question set, 3 questions per set
  • • 100 responses a month
  • • Klaviyo, GA4 & Shopify sync
  • • One question at a time, all skippable
  • • Claude + ChatGPT direct connection
Starter$9/month

30-day free trial · or $90/year and save 17%

  • • 4 question sets, 10 questions per set
  • • 2,000 responses a month
  • • Free gift on the thank-you page
  • • Everything in Free
Grow$29/month

30-day free trial · or $290/year and save 17%

  • • 10 question sets, unlimited questions
  • • 10,000 responses a month
  • • Priority support
Pro$49/month

30-day free trial · or $490/year and save 17%

  • • Unlimited sets, questions & responses
  • • Conditional logic (branching)
  • • Priority support
What does Customer Luv Surveys do?

Ask buyers anything after checkout: many questions, smart follow-ups, per-product surveys and rewards. Answers tied to that customer's lifetime value. Free plan.

  • Ask as many questions as you need, one at a time, never a wall of them
  • Follow-ups that only appear when they fit: "Google search" asks what for
  • A different question set per product, per first-time or returning buyer
  • Reward finishers with a free gift or a unique one-use discount code
  • Every answer sits beside that customer's lifetime value and cadence

Features

SurveysCustom stylesEmbedded formsCustomer satisfactionNet Promoter Score (NPS)Post-purchaseAttributionData exportAnalytics
Review history
Daily review count on the Shopify App Store
1+1 · 26d· Rating 0.0★ → 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#88 on Aug 15 → #53 on Sep 5 · 22 observed days#53▲35

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#56 of 111
Review percentile
50th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Customer Luv Surveys
Customer accountsShopify AdminChatGPTClaudeGoogle AnalyticsKlaviyo
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Frequently asked questions

Ask buyers anything after checkout: many questions, smart follow-ups, per-product surveys and rewards. Answers tied to that customer's lifetime value. Free plan. It's a surveys tool for ecommerce stores.