UserTell ‑ Customer Gallery

UserTell, officially listed on the Shopify App Store as UserTell ‑ Customer Gallery, is a Shopify app in the Social proof category. UserTell helps merchants collect, moderate, and display customer photos and videos on their Shopify storefront. Shoppers submit posts through a widget, and merchants approve them from the admin before they go live. Approved contributors can receive an automatic discount code, and post-purchase emails invite recent buyers to share. The gallery appears on product and home pages, and built-in attribution shows which orders followed gallery clicks.

UserTell offers a free plan and 2 paid plans starting at $9/month and going up to $14.9/month. The free plan includes Unlimited Galleries, 20 Image Posts with Product Tagging, Discount Code Incentives, and Enable Comments on Posts. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — UserTell offers a free plan alongside paid options. The free plan includes Unlimited Galleries, 20 Image Posts with Product Tagging, and Discount Code Incentives. Paid plans start at $9/month for advanced features.

UserTell launched on April 6, 2026.

UserTell does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare UserTell with Loox, Instafeed, Google Reviews by Reputon, and Reputon Customer. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.