Custom Reviews

Shopify product reviews app by Custom Reviews·With Custom Reviews you can add custom built, unique forms to all products or static pages.

Snapshot

3.00(2 reviews)#158of 389 inProduct reviews

Ongoing.AI tracks Custom Reviews daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesProduct reviews

Rating

3.00

2 reviews

Pricing

From $9/mo

free_trial

Built for Shopify

No

Years live

10

launched Nov 9, 2015

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Custom Reviews sits in the App Store.

Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.

Rank in Product reviews

#158

of 389 active apps

Review count percentile

53th

vs category siblings

Rating percentile

47th

vs category siblings

Years on App Store

10

since 2015

Listing change cadence

What Custom Reviews has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-04 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-04 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.00(2 reviews)
  • 50%positive2
  • 0%neutral0
  • 50%negative2

Popular mentions

  • lack of documentation
  • customer support
  • onboarding

Top themes

  1. lack of documentation1
  2. customer support1
  3. onboarding1

What merchants complain about

“Like the review below me, I will also bash them. Same issues. No explaination on how to setup. Upon installation it completely messes with my template settings even though it's supposed to "adapt" to my theme settings. Great potential. Would love to see someone get behind this and actually work on improving it”
Drinkin Threads · 1★ · 2017-03-01

Plans

Custom Reviews pricing tiers.

Basic plan

$9.90/month

    Capabilities

    What Custom Reviews can do.

    The 2 capabilities Custom Reviews lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Display options

    1
    • Star ratings

    Ways to collect reviews

    1
    • Forms

    FAQ

    Custom Reviews — frequently asked questions.

    What is Custom Reviews on Shopify?
    Custom Reviews is a Shopify app in the Product reviews category. Build up your own form or use pre-built templates. Use it for product reviews, store feedback, contact form or any kind of forms you want. Look of forms and reviews inherit the styles of your site. Or you can add custom styles for each element. Customer feedbacks can help you to increase the sales of your products and achiveve higher customer satisfaction. It averages 3.00 out of 5 across 2 merchant reviews on the Shopify App Store.
    How much does Custom Reviews cost?
    Custom Reviews has a single paid plan at $9/month on the Shopify App Store.
    Is Custom Reviews free?
    No, Custom Reviews is a paid Shopify app. Plans start at $9/month on the Shopify App Store.
    When was Custom Reviews launched?
    Custom Reviews launched on November 9, 2015 — over 10 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
    Is Custom Reviews Built for Shopify?
    Custom Reviews does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Custom Reviews alternatives?
    Merchants commonly compare Custom Reviews with Judge.me, Loox, Yotpo, and Stamped Reviews & Loyalty. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Judge.me

    Judge.me Product Reviews App

    5.00★41,112

    Known for: ease-of-use

    Loox

    Loox ‑ Product Reviews App

    4.90★8,170

    Known for: pricing

    Yotpo

    Yotpo: Product Reviews App

    4.80★4,404

    Known for: data-access

    Stamped.io

    Stamped Reviews & Loyalty

    4.70★3,609

    Known for: pricing

    Browse more inAll Product reviews apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Custom Reviews.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Custom Reviews — free Start free

    Prefer the source? View Custom Reviews on the Shopify App Store ↗