COS Order Returns Manager

Shopify returns and exchanges app by CheckOutStore Inc.·Our app will automate the return process for your store without contacting customer service.

Snapshot

3.00(2 reviews)#80of 186 inReturns and exchanges

Ongoing.AI tracks COS Order Returns Manager daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

3.00

2 reviews

Pricing

From $6/mo

freemium

Built for Shopify

No

Years live

5

launched Oct 16, 2020

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where COS Order Returns Manager sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#80

of 186 active apps

Review count percentile

54th

vs category siblings

Rating percentile

44th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What COS Order Returns Manager has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-17 → 2026-06-30

Shopify Lastmod · Jun 18

2026-06-16 → 2026-06-17

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.00(2 reviews)
  • 50%positive1
  • 0%neutral0
  • 50%negative1

Popular mentions

  • bug
  • missing feature
  • customer support

Top themes

  1. bug1
  2. missing feature1
  3. customer support1

What merchants praise

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!
Flipcrêpes · 5 · 2020-12-10

What merchants complain about

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.
Fiber Gourmet · 1

Plans

COS Order Returns Manager pricing tiers.

Free Plan

Free

  • 3 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Basic Plan

$6.95/month

  • 20 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Pro Plan

$14.95/month

  • 100 returns quota per month
  • Label Service API Integration
  • Cost of the labels not included
  • Customize Pro settings
  • All features of Basic Plan

FAQ

COS Order Returns Manager — frequently asked questions.

What is COS Order Returns Manager on Shopify?
COS Order Returns Manager is a Shopify app in the Returns and exchanges category. You can easily manage returns with our self-service return portal. Customers can request returns without contacting customer service. Choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customers can request multiple returns per order, and you can enable automatic approval. Customize email templates and provide optional status notifications to customers. It averages 3.00 out of 5 across 2 merchant reviews on the Shopify App Store.
How much does COS Order Returns Manager cost?
COS Order Returns Manager offers a free plan and 2 paid plans starting at $6/month and going up to $14.95/month. The free plan includes 3 returns quota per month, Branded returns page, Returns management dashboard, and Automated notifications. The paid plans unlock advanced features beyond what's available on the free tier.
Is COS Order Returns Manager free?
Yes — COS Order Returns Manager offers a free plan alongside paid options. The free plan includes 3 returns quota per month, Branded returns page, and Returns management dashboard. Paid plans start at $6/month for advanced features.
When was COS Order Returns Manager launched?
COS Order Returns Manager launched on October 16, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
Is COS Order Returns Manager Built for Shopify?
COS Order Returns Manager does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best COS Order Returns Manager alternatives?
Merchants commonly compare COS Order Returns Manager with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running COS Order Returns Manager.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View COS Order Returns Manager on the Shopify App Store ↗