ChargePay‑Chargeback AI Agent

Shopify fraud app by ChargePay·Recover lost sales from chargebacks with AI-built evidence and automated dispute responses.

Snapshot

4.50(26 reviews)#22of 213 inFraud

Ongoing.AI tracks ChargePay‑Chargeback AI Agent daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFraudWorkflow automation

Rating

4.50

26 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

Yes

Years live

6

launched Apr 16, 2020

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-2

Rating change

7-day Δ

+0.00

28-day Δ

-0.30

#28#28#27#26#265.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
ChargePay‑Chargeback AI Agent lost 2 reviews over the last 28 days, rating moved -0.30.

Category rank over time

Where ChargePay‑Chargeback AI Agent sits day-by-day in Fraud.

Position across the Fraud page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Fraud leaderboard →

#10#14#19#23#27May 28May 31Jun 4Jun 7Jun 11ChargePay‑Chargeback AI Agent · #24BL Country Blocker · #23Delivery Timer · #26
Best position observed: #11. ChargePay‑Chargeback AI Agent slipped 9 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where ChargePay‑Chargeback AI Agent sits in the App Store.

Rank and percentile inside the Fraud category — the competitive shape of the niche around this app.

Rank in Fraud

#22

of 213 active apps

Review count percentile

90th

vs category siblings

Rating percentile

68th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What ChargePay‑Chargeback AI Agent has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21name: ChargePay: Win Chargebacks AI → ChargePay‑Chargeback AI Agenttagline: ChargePay fights and wins charge… → Recover lost sales from chargeba…description: Every chargeback costs you the s… → When chargebacks hit, you lose t…shopify_lastmod: 2026-06-21 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(26 reviews)
  • 93%positive41
  • 0%neutral0
  • 7%negative3

Popular mentions

  • customer support
  • pricing
  • ai features
  • chargeback management
  • transparency
  • missing features
  • bugs
  • billing

Top themes

  1. customer support3
  2. pricing2
  3. ai features1
  4. chargeback management1
  5. transparency1
  6. missing features1
  7. bugs1
  8. billing1

What merchants praise

“The Chargepay team, especially Togla, has been incredibly helpful. I no longer fear chargebacks, thanks to their expert advice.”
ComforttCornerr · 5★

What merchants complain about

“Don't try this app, literally there is no case that I won in all my chargeback. they don't respond to chargebacks and dispute and hold it until 48 hours before of its due date. I complain many times to them regarding my casee, and they have done nothing so far. They are a BIG SCAM, don't waste your money”
ELEANOR & VIVIENNE · 1★ · 2026-06-05

Plans

ChargePay‑Chargeback AI Agent pricing tiers.

Basic

$19.99/month

  • For stores on Shopify Basic plan
  • Unlimited chargebacks
  • Agentic AI model
  • Fully-automated chargeback recovery

Grow

$39.99/month

  • For stores on Shopify Grow plan
  • Unlimited chargebacks
  • Agentic AI model
  • Fully-automated chargeback recovery

Advanced

$79.99/month

  • For stores on Shopify Advanced plan
  • Unlimited chargebacks
  • Agentic AI model
  • Fully-automated chargeback recovery

Plus

$99.99/month

  • For stores on Shopify Plus plan
  • Unlimited chargebacks
  • Agentic AI model
  • Fully-automated chargeback recovery

Capabilities

What ChargePay‑Chargeback AI Agent can do.

The 24 capabilities ChargePay‑Chargeback AI Agent lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Fraud

Fraud types

5
  • Bots
  • Chargebacks
  • Fake accounts
  • Payments
  • Delivery

Prevention tools

8
  • Order validation
  • Order hold
  • Identity verification
  • Fraud insurance
  • Bot detection
  • AI-powered detection
  • Fraud filters
  • Automated workflows

Alerts and analytics

9
  • High-risk alerts
  • Chargeback alerts
  • Suspicious activity
  • Custom alerts
  • Fraud notifications
  • Chargeback analytics
  • Risk reports
  • App notifications
  • Email notifications

Workflow automation

Automation tasks

1
  • Fraud detection

Customization

1
  • Custom workflows

FAQ

ChargePay‑Chargeback AI Agent — frequently asked questions.

What is ChargePay‑Chargeback AI Agent on Shopify?
ChargePay‑Chargeback AI Agent is a Shopify app in the Fraud category. When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal. It averages 4.50 out of 5 across 26 merchant reviews on the Shopify App Store.
How much does ChargePay‑Chargeback AI Agent cost?
ChargePay‑Chargeback AI Agent has 4 paid plans on the Shopify App Store, starting at $19/month and going up to $99.99/month.
Is ChargePay‑Chargeback AI Agent free?
No, ChargePay‑Chargeback AI Agent is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was ChargePay‑Chargeback AI Agent launched?
ChargePay‑Chargeback AI Agent launched on April 16, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 26 merchant reviews.
Is ChargePay‑Chargeback AI Agent Built for Shopify?
Yes — ChargePay‑Chargeback AI Agent carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best ChargePay‑Chargeback AI Agent alternatives?
Merchants commonly compare ChargePay‑Chargeback AI Agent with Shopify Flow, Blockify Fraud Filter, Blocker, Rewind Backups, and Synctrack PayPal Tracking Sync. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about ChargePay‑Chargeback AI Agent?
93% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are customer support, pricing, and ai features — see the review fingerprint above for the full breakdown.
What complaints come up about ChargePay‑Chargeback AI Agent?
7% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and transparency — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: performance

Blockify

Blockify Fraud Filter, Blocker

4.90★1,525

Rewind

Rewind Backups

4.20★619

Known for: missing-feature

Synctrack

Synctrack PayPal Tracking Sync

5.00★385

Known for: ease-of-use

Browse more inAll Fraud apps All Workflow automation apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ChargePay‑Chargeback AI Agent.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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