OngoingAI

Chargeback Specialist usage & market intelligence

Shopify rating

5.0 ★

16 reviews

Pricing
Free trial available
Auto$4.99/month

14-day free trial

  • • Automated rebuttal submission
  • • Reason-specific chargeback responses
  • • One-click activation. Hands-free for you
  • • No upfront charges, cancel anytime
  • • Unlimited chargebacks
Pro$14.99/month

14-day free trial

  • • Everything in Auto, plus:
  • • AI dispute evidence builder
  • • Manual evidence pull via store access
  • • Faster response turnaround
Expert$29.99/month

14-day free trial

  • • Everything in Pro, plus:
  • • Human experts review every case
  • • Faster response submission
  • • Dedicated account manager
Concierge$499/month

14-day free trial

  • • No revenue share - flat monthly fee only
  • • Fully managed dispute service,end-to-end
  • • Custom dispute strategy for every case
  • • Expert support 24/7 via chat - no queue
What does Chargeback Specialist do?

We are a team of chargeback specialists, helping solopreneur, SMBs and enterprises recover chargeback losses and simplify payment processes.

  • AI powered dispute responses tailored to your store
  • Evidence reviewed by Chargeback professionals for higher accuracy
  • Reduce chargebacks and fraudulent disputes before they escalate
  • One click Activation - No technical setup required.

Features

FraudChargebacksPaymentsDeliveryAI-powered detectionFraud filtersAutomated workflowsHigh-risk alertsChargeback alertsSuspicious activityFraud notificationsChargeback analyticsRisk reportsWorkflow automationFraud detectionPayment statusAPIsConditional logicTemplatesAuto-sync dataScheduled tasksCustom workflows
Review history
Daily review count on the Shopify App Store
16+2 · 26d~0.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#33 on Aug 15 → #38 on Sep 5 · 22 observed days#38▼5
  • Workflow automation#60 on Aug 15 → #83 on Sep 5 · 22 observed days#83▼23

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Fraud on the App Store
Rank by reviews
#28 of 227
Review percentile
88th
Rating percentile
100th
On the App Store
2 yrs
Works with
Integrations listed for Chargeback Specialist
Chargeback PreventionEthocaPayPalRDRStripeVerifi
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Frequently asked questions

We are a team of chargeback specialists, helping solopreneur, SMBs and enterprises recover chargeback losses and simplify payment processes. It's a fraud tool for ecommerce stores.