Chaport

Chaport, officially listed on the Shopify App Store as Chaport: Live chat & Chatbot, is a Shopify app in the Chat category. Chaport is an all-in-one customer communication tool for Shopify store owners. Provide multi-channel support via live chat, email, Facebook, Instagram, Telegram, and Viber. Automate communications with chatbots. Use triggers to offer help or discounts, recover carts, and close more sales. Deliver personalized support with access to visitor info and order details. Improve team productivity with saved replies, chat routing, internal notes, and visitor behavior tracking.

Chaport offers a free plan and 2 paid plans starting at $39/month and going up to $129/month. The free plan includes 2 operators, Unlimited chats & websites, 60-day chat history, and 1 default auto-invitation. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Chaport offers a free plan alongside paid options. The free plan includes 2 operators, Unlimited chats & websites, and 60-day chat history. Paid plans start at $39/month for advanced features.

Chaport launched on August 20, 2025.

Chaport does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Chaport with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.