CallTrackingMetrics

Shopify chat app by CallTrackingMetrics LLC·Easily connect offline conversations to online sales. Close more sales with automatic SMS follow up.

Snapshot

#505of 820 inChat

CallTrackingMetrics is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatAnalytics

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

8

launched Nov 15, 2017

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where CallTrackingMetrics sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#505

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

8

since 2017

Listing change cadence

What CallTrackingMetrics has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-31 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-19 → 2026-06-29

Shopify Lastmod · Jun 20

2026-06-16 → 2026-06-19

PricingIdentity & listingCadence

Plans

CallTrackingMetrics pricing tiers.

Free

Free to install

    FAQ

    CallTrackingMetrics — frequently asked questions.

    What is CallTrackingMetrics on Shopify?
    CallTrackingMetrics is a Shopify app in the Chat category. Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics.
    How much does CallTrackingMetrics cost?
    CallTrackingMetrics is priced at $0/month on the Shopify App Store.
    When was CallTrackingMetrics launched?
    CallTrackingMetrics launched on November 15, 2017 — over 8 years on the Shopify App Store.
    Is CallTrackingMetrics Built for Shopify?
    CallTrackingMetrics does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best CallTrackingMetrics alternatives?
    Merchants commonly compare CallTrackingMetrics with Shopify Inbox, Data Export IO, Report Pundit, and Chatty AI Chatbot & Live Chat. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Estore Automate

    Data Export IO: Reports

    5.00★1,939

    Estore Automate

    Report Pundit: Custom Reports

    5.00★1,896

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    Browse more inAll Chat apps All Analytics apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running CallTrackingMetrics.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track CallTrackingMetrics — free Start free

    Prefer the source? View CallTrackingMetrics on the Shopify App Store ↗