CallFlows ‑ AI Phone Agent

Shopify order tracking app by Call Flows Ltd.·AI phone agent(sales & support). Your phone line, answered 24/7 in 50+ languages. Fully transparent.

Snapshot

5.00(6 reviews)#63of 256 inOrder tracking

Ongoing.AI tracks CallFlows ‑ AI Phone Agent daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder tracking

Rating

5.00

6 reviews

Pricing

From $39/mo

free_trial

Built for Shopify

Yes

Years live

1

launched May 6, 2025

Last updated

Jul 2, 2026

Shopify listing

Category rank over time

Where CallFlows ‑ AI Phone Agent sits day-by-day in Order tracking.

Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →

#13#18#23#28#33May 28May 31Jun 4Jun 8Jun 12CallFlows ‑ AI Phone Agent · #28Updatrr WhatsApp Automation · #27Order Tracking Notifier by H3 · #29
Best position observed: #14. CallFlows ‑ AI Phone Agent slipped 14 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where CallFlows ‑ AI Phone Agent sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#63

of 256 active apps

Review count percentile

75th

vs category siblings

Rating percentile

73th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What CallFlows ‑ AI Phone Agent has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-12 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-07-01 → 2026-07-02

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(6 reviews)
  • 100%positive10
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We are a Shopify merchant and have been using Callflows as our AI phone customer service solution. The setup is straightforward, and the call flow logic is very flexible, making it easy to guide customers through order verification, issue collection, and handoff to human support when needed.”
    alessntials · 5★ · 2025-12-19

    Plans

    CallFlows ‑ AI Phone Agent pricing tiers.

    Basic

    $39/month

    • 100 minutes + 100 extra during trial
    • 2 simultaneous incoming calls
    • Check orders, store policies and pages
    • Products browsing
    • Call transcription + audio recording
    • Call analytics
    • Fully customizable, unlimited edits
    • Support — response in 24h

    Advanced

    $119/month

    • 450 minutes
    • 10 simultaneous incoming calls
    • Audio recordings download
    • Access to Beta features
    • Monthly performance report
    • $0.16 per additional minute
    • Priority support — response in 12h

    Pro

    $349/month

    • 1600 minutes
    • 25 simultaneous incoming calls
    • AI Sentiment analysis and score
    • Audio recordings (unlimited access)
    • Access to Beta features
    • $0.14 per additional minute
    • Unlimited additional minutes to scale
    • Priority support — response in 4h

    Capabilities

    What CallFlows can do.

    The 6 capabilities CallFlows lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Tracking

    6
    • Real-time tracking
    • Translation
    • Estimated delivery date
    • Global tracking
    • Multi-carrier
    • Analytics

    FAQ

    CallFlows — frequently asked questions.

    What is CallFlows on Shopify?
    CallFlows, officially listed on the Shopify App Store as CallFlows ‑ AI Phone Agent, is a Shopify app in the Order tracking category. CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, handles sales, shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website. It averages 5.00 out of 5 across 6 merchant reviews on the Shopify App Store.
    How much does CallFlows cost?
    CallFlows has 3 paid plans on the Shopify App Store, starting at $39/month and going up to $349/month.
    Is CallFlows free?
    No, CallFlows is a paid Shopify app. Plans start at $39/month on the Shopify App Store.
    When was CallFlows launched?
    CallFlows launched on May 6, 2025 — over 1 year on the Shopify App Store. In that time it has gathered 6 merchant reviews.
    Is CallFlows Built for Shopify?
    Yes — CallFlows carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
    What are the best CallFlows alternatives?
    Merchants commonly compare CallFlows with 17TRACK Order Tracking, ParcelWILL Order Tracking, Track123 Order Tracking, and AfterShip Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    17TRACK

    17TRACK Order Tracking

    4.90★3,573

    Known for: customer-support

    CWILL

    ParcelWILL Order Tracking

    5.00★2,562

    Track123

    Track123 Order Tracking

    4.90★1,465

    Known for: customer-support

    AfterShip

    AfterShip Order Tracking

    4.50★1,200

    Known for: customer-support

    Browse more inAll Order tracking apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running CallFlows ‑ AI Phone Agent.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track CallFlows ‑ AI Phone Agent — free Start free

    Prefer the source? View CallFlows ‑ AI Phone Agent on the Shopify App Store ↗