Callexa NPS Feedback

Shopify surveys app by Copexa GmbH·Analyze and measure customer sentiment with full automation and customizable survey templates.

Snapshot

5.00(1 reviews)#63of 134 inSurveys

Ongoing.AI tracks Callexa NPS Feedback daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSurveys

Rating

5.00

1 reviews

Pricing

Free

free

Built for Shopify

No

Years live

8

launched Dec 12, 2017

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Callexa NPS Feedback sits day-by-day in Surveys.

Position across the Surveys page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Surveys leaderboard →

#70#71#73#74#75May 28May 29May 31Jun 2Jun 4Callexa NPS Feedback · #74
Best position observed: #71. Callexa NPS Feedback slipped 1 positions over the window.

Catalog position

Where Callexa NPS Feedback sits in the App Store.

Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.

Rank in Surveys

#63

of 134 active apps

Review count percentile

44th

vs category siblings

Rating percentile

68th

vs category siblings

Years on App Store

8

since 2017

Listing change cadence

What Callexa NPS Feedback has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-31 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-31 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive4
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.”
    Feeser's Direct · 5★ · 2020-06-01

    Capabilities

    What Callexa NPS Feedback can do.

    The 16 capabilities Callexa NPS Feedback lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Form customization

    9
    • Conditional logic
    • Custom styles
    • Embedded forms
    • Templates
    • Multi-page
    • Pop-ups
    • Real-time editing
    • Scheduling
    • Multi-language

    Survey types

    4
    • Customer satisfaction
    • Net Promoter Score (NPS)
    • Product feedback
    • Post-purchase

    Submission management

    3
    • Email
    • Data export
    • Analytics

    FAQ

    Callexa NPS Feedback — frequently asked questions.

    What is Callexa NPS Feedback on Shopify?
    Callexa NPS Feedback is a Shopify app in the Surveys category. Install Callexa to send automated surveys based on the Net Promoter Score\* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. \* "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Callexa NPS Feedback cost?
    Callexa NPS Feedback is free to install and use on Shopify — there are no paid plans on this app.
    Is Callexa NPS Feedback free?
    Yes — Callexa NPS Feedback is free to install and use on Shopify. There are no paid plans.
    When was Callexa NPS Feedback launched?
    Callexa NPS Feedback launched on December 12, 2017 — over 8 years on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is Callexa NPS Feedback Built for Shopify?
    Callexa NPS Feedback does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Callexa NPS Feedback alternatives?
    Merchants commonly compare Callexa NPS Feedback with Powerful Contact Form Builder, Hulk Contact Form Builder, Zigpoll Customer Surveys, and SK Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Powerful Form

    Powerful Contact Form Builder

    4.90★2,307

    HulkApps

    Hulk Contact Form Builder

    4.80★1,872

    Known for: bug

    Argonautic Labs

    Zigpoll Customer Surveys

    5.00★521

    Known for: accuracy

    Squadkin Technologies Pvt Ltd

    SK Contact Form Builder

    4.80★415
    Browse more inAll Surveys apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Callexa NPS Feedback.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Callexa NPS Feedback — free Start free

    Prefer the source? View Callexa NPS Feedback on the Shopify App Store ↗