OngoingAI

Focal Live Chat & Helpdesk usage & market intelligence

Shopify rating

5.0 ★

1 reviews

What does Focal Live Chat & Helpdesk do?

All in one customer support dashboard. Enable Live chat widget and omnichannel box for social apps. Instantly engage customers with live chat support features

  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

Features

ChatForms
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#253 of 866
Review percentile
71th
Rating percentile
100th
On the App Store
5.5 yrs
Works with
Integrations listed for Focal Live Chat & Helpdesk
emailfacebooklive chatsmswhatsapp
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Frequently asked questions

All in one customer support dashboard. Enable Live chat widget and omnichannel box for social apps. Instantly engage customers with live chat support features It's a chat tool for ecommerce stores.